Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Reynalda Castro

Wray,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Scanner Leader

Mayor League Blueberry Farms
2021.04 - 2021.06
  • Checked accuracy and completeness of scanners to identify deficiencies and recommend corrective actions.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Mentored and guided employees to foster proper completion of assigned duties.

Fruit Packer

Paulk Vineyards
2004.05 - 2020.08



  • Labeled containers, container tags or products.
  • Sealed containers and packages with glue, tape or other materials.
  • Placed items into bags, boxes or other containers.
  • Kept records accurate and current by documenting movements in company system.
  • Assembled boxes, cartons and containers to package items.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Re-packaged damaged or incorrectly packaged items.
  • Lifted, moved and organized large boxes of food to transport to and from storage.
  • Recorded product, packaging and order information on specified forms.
  • Counted items to verify accuracy of orders.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Cleaned and maintained production area and equipment.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Inspected items for defects and damage.

Customer Service Representative

Lowes Home Improvement Stores
2015.04 - 2016.05
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Education

GED -

ABAC
Tifton, GA
05.2006

Skills

  • Daily Logs
  • Teamwork Skills
  • Handheld Scanners
  • Workplace Safety
  • Product Availability
  • Creative Solutions
  • Safety Violations
  • Overseeing Daily Activities
  • Staff Training
  • Inventory Accuracy
  • Analytical Thinking
  • Teamwork and Collaboration
  • Following Detailed Instructions

Languages

Spanish
Native or Bilingual

Timeline

Scanner Leader

Mayor League Blueberry Farms
2021.04 - 2021.06

Customer Service Representative

Lowes Home Improvement Stores
2015.04 - 2016.05

Fruit Packer

Paulk Vineyards
2004.05 - 2020.08

GED -

ABAC
Reynalda Castro