Reynalda Castro
Wray,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Scanner Leader
Mayor League Blueberry Farms
04.2021 - 06.2021
- Checked accuracy and completeness of scanners to identify deficiencies and recommend corrective actions.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Mentored and guided employees to foster proper completion of assigned duties.
Fruit Packer
Paulk Vineyards
05.2004 - 08.2020
- Labeled containers, container tags or products.
- Sealed containers and packages with glue, tape or other materials.
- Placed items into bags, boxes or other containers.
- Kept records accurate and current by documenting movements in company system.
- Assembled boxes, cartons and containers to package items.
- Proved successful working within tight deadlines and a fast-paced environment.
- Re-packaged damaged or incorrectly packaged items.
- Lifted, moved and organized large boxes of food to transport to and from storage.
- Recorded product, packaging and order information on specified forms.
- Counted items to verify accuracy of orders.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Cleaned and maintained production area and equipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Inspected items for defects and damage.
Customer Service Representative
Lowes Home Improvement Stores
04.2015 - 05.2016
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Met customer call guidelines for service levels, handle time and productivity.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
GED -
ABAC
Tifton, GA05.2006
Skills
- Daily Logs
- Teamwork Skills
- Handheld Scanners
- Workplace Safety
- Product Availability
- Creative Solutions
- Safety Violations
- Overseeing Daily Activities
- Staff Training
- Inventory Accuracy
- Analytical Thinking
- Teamwork and Collaboration
- Following Detailed Instructions
Languages
Spanish
Native or Bilingual
Timeline
Scanner Leader
Mayor League Blueberry Farms
04.2021 - 06.2021
Customer Service Representative
Lowes Home Improvement Stores
04.2015 - 05.2016
Fruit Packer
Paulk Vineyards
05.2004 - 08.2020
GED -
ABAC
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