Professional with over 25 years of experience in Executive Management, Customer Service and Sales for large organizations. I am a highly self-motivated professional with excellent communication skills and the ability to interact, influence, and persuade with various levels of management.
Overview
25
25
years of professional experience
Work History
Regional Vice President
Xpand Staffing
10.2020 - 11.2024
Led teams, ensured consistent communication and collaboration for overall business success.
Facilitated organizational change management efforts as needed to adapt quickly to shifting market dynamics or customer preferences.
Expanded the company's presence in new territories, establishing valuable partnerships and increasing market penetration.
Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
Increased regional sales by developing and implementing strategic sales plans.
Implemented successful improvements to, sales team and recruiting teams.
Negotiated strategic partnerships with vendors to secure favorable terms and pricing for products or services.
Division Director
SNI Companies
10.2018 - 10.2020
Produced reports per week to analyze job performance against team goals.
Promoted diversity within the division workforce by recruiting top talent from diverse backgrounds and championing inclusive policies.
Led the organization through a period of growth, expanding the division''s reach into new markets.
Drove innovation within the division by fostering a culture of open feedback, creative thinking, and calculated risk-taking among team members.
Attended weekly meetings to discuss and optimize strategies.
Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
Improved division productivity by streamlining processes and implementing new project management tools.
Staffing Consultant
AppleOne Employment Services
09.2017 - 10.2018
Qualify, acquire, service, maintain and expand client base; obtain and negotiate terms of job orders (temp, temp to full-time and full-time) solicited from the business community; recruit, evaluate, negotiate compensation, match, and supervise qualified candidates for the clients' specific job order requirements, to ensure client retention; contribute to the professional standing of the company as a personnel staffing service by supplying clients and applicants with outstanding leadership, customer service and results; continually meet the needs of our clients and customers (applicants); develop, coach, counsel and recommend applicants as required
Continue to develop client relationships through on-site visits
New client development
Maximize gross margin dollars and full-time cash-in by utilizing the company's business philosophy and sales techniques
Interface with clients to identify needs, develop and present company solutions and obtain job orders either through marketing calls, responses to requests or from referrals
Interview, evaluate and reference all candidates to determine their skill
May respond to client and candidate questions, requests, ideas, suggestions and grievances
Maximize gross margin dollars and full-time cash-in by utilizing the company's business philosophy and sales techniques
Recruit, screen, evaluate and match qualified candidates to the client's specific job order requirements to ensure client retention
Interface with Manager, Regional Manager and Key Accounts when appropriate on 'Key' or 'A' accounts
Sr. Manager, Client Relationship
Kforce Inc
01.2015 - 09.2017
Company Overview: Kforce (NASDAQ: KFRC) is a full-service professional staffing firm providing contract and direct hire staffing solutions for hiring organizations, including Fortune 100 companies and career management for job seekers
Our company specializes in Technology, Finance & Accounting, Health & Life Sciences, Government Solutions, & Outsourcing Solutions
Engage in new and existing client development activities, which include sourcing, cold calling, qualifying initial clients, identifying potential end users/decision makers, establishing contact relationships, completing company/department profiles and organizational charts, marketing candidates, identifying national/third party/vendor on premise opportunities, scheduling and conducting new and follow-up client visits
Ensure local market alignment with Finance & Accounting initiatives related to client targeting
Develop value-driven presentations for use during client visits
Conduct market research and qualify/classify target accounts within local geography
Keep current of market dynamics and trends within specific market and region and forecast client demands
Select and employ appropriate account development strategies/programs
Establish client expectations and effectively communicate to appropriate parties
Advise client on staffing solutions
Facilitate development of professional service agreements (including negotiation of terms when necessary) between Kforce and clients
Coordinate with other field associates once a job order need has been identified and obtained
Leverage Recruitmax to track and maintain current and prospective clients
Determine and implement appropriate marketing techniques for market, industry, and region
Promote Kforce services through participation in professional associations, trade shows, and other public relations opportunities
Participate in periodic training to enhance representation of clients in HR management decisions
Kforce (NASDAQ: KFRC) is a full-service professional staffing firm providing contract and direct hire staffing solutions for hiring organizations, including Fortune 100 companies and career management for job seekers
Our company specializes in Technology, Finance & Accounting, Health & Life Sciences, Government Solutions, & Outsourcing Solutions
Sales Manager
1Source Auto Boutique, LLC / The Automega Store
09.2013 - 09.2015
Company Overview: Personalized exotic car concierge service for high net-worth individuals providing financing, procurement, and transport worldwide
Managed store operational requirements by scheduling and assigning employees; following up on work results in order to streamline the car buying experience
Achieved financial objectives by engaging financial institutions in order to consistently provide the best rates and financial programs for customers
Ensured availability of merchandise and services by maintaining inventory levels via the website as well as the physical location
Updated and maintained the website and all retail sites that markets our inventory
Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies
Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
Personalized exotic car concierge service for high net-worth individuals providing financing, procurement, and transport worldwide
Carrier Operations & Automation Manager
TracFone Wireless
07.1999 - 09.2013
Managed a team of Carrier Inventory Specialists to support day-to-day mobile number inventory provisioning and fulfillment to support carrier operations, including 20 people in house and 50 people off-shore
Met operational goals by managing daily performance for direct reports, assessed operational gaps and recommended solutions to the executive management team as needed
Maintained staff by training, coaching, and counselling all direct reports in order to continue their career development within the company
Collaborated cross-functionally to resolve customer-impacting issues and system outages