Performance driven director with vast Latin American markets by focusing on account expansion, new customer acquisition, and exceeding sales and profit targets Highly effective at cost reduction while continually meeting revenue targets, improving sales processes, and building strategic partnerships across multiple channels and products.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Overview
18
18
years of professional experience
Work History
Director
Ipason
01.2019 - Current
Full responsibility for drivingand delivering the strategic retail, distributor and E-commercechannel expansion planfor a full line of consumer electronics
Identify, target and penetrate large international distributor accounts
Built and managed long-term relationships with key decision makers across international markets
Drive the international market growth, sales achievement andestablishing customer relationships with retail, distributor and e-commerce accounts for a full line of electronics
Develop marketing plans, customer segmentation, competitive positioning and brand positioning
Define roadmap to delivering strategy, including identifying accounts, contract negotiations to offer a compelling assortment to our customers
Identify key customer value propositions for new products, including designing features and leading new product development
Train dealers on product, provide product support and support the dealer’s sales efforts
Execute category and brand management processes and drive joint business planning with strategic customers
Implemented a bonded warehouse program in Miami that cut delivery times for the customerby 3 weeks and accelerated customer purchase order times
Oversee each step of the business development lifecycle: Strategy/planning, pipeline development, prospecting, outreach, customer communications, terms negotiation, managing sales agreements and implementation, forecasting and inventory planning
Assisted with sales and marketing strategies to foster achievement of revenue goals
Established departmental performance goals and provided feedback for underperforming areas
Director, Kidkraft
01.2017 - 01.2019
Led & executed the commercial market strategies across international markets in support of the company’s sales and profit goals
Established direction and vision in a stagnant market by increasing revenue in current brick and mortar retail accounts, recruiting new accounts and expanding the e-commerce business across Latin America
Responsible for strategic sales leadership of international retail (consumer B2C) channels of distribution and inclusive ofbig box retailers, E-channel, direct, and other retail channels
Management and coordination of the Amazon international team to insure alignment across the Americas and rest of world to find efficiencies and share best practices
Responsible for developing and implementing strategic sales and channel plans for the retail consumer channels
Works in collaboration with marketing, product development, FP&A logistics to drive the retail/consumer& licensing business
Develops, recommends, and directs strategies for company’s retail business, with direct ownership of distribution across all retail channels
Orchestrated a FOB China program that provided a per unit price reduction of 10% for Costco, Sams, Wal-Mart and Amazon and other retailers to make them price competitive in their respective markets which resulted in an increase in their forecasted unit purchase
Led performance account and country business reviews, profit analysis and developed actions plans for meeting the company financial objectives
Directed work of lighting and sound crews to coordinate efficient production operations
Established departmental performance goals and provided feedback for underperforming areas
Oversaw operations and provided corrective feedback to achieve daily and long-term goals
Manager
Latin America & Caribbean, Uniden America
01.2011 - 01.2017
Built successful distribution sales channel from scratch in LATAM in market where Uniden never had a presence
Made and immediate revenue impact by expanding sales channels for company and securing new business in Mexico, Central and South America for a line of consumer electronics
Established 10 distributors throughout Latam and 2 major retailers in Mexico, generating revenue from $0 to $2M in the first year
Established a $1M export channel in Miami with companies selling into Latin America to complement the in-country distributors and to avoid gray market sales into Latin America
Managed all communications with the customers and provided product information, pricing, marketing materials, product availability and resolved any customer issues
Worked in collaboration with internal departments to define export terms, pricing, credit terms and forecasts for each customer and market
Established third party service centers in Brazil, Mexico, Chile and Colombia to provide local support, warranty and service for the products
Increased customer product confidence and decreased product returns
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
Kept detailed records of daily progress to identify and correct areas needing improvement
Prepared annual budgets with controls to prevent overages
Developed and maintained relationships with customers and suppliers through account development
Maximized performance by monitoring daily activities and mentoring team members
Cross-trained existing employees to maximize team agility and performance
Evaluated suppliers to maintain cost controls and improve operations
Accomplished multiple tasks within established timeframes
Performed statistical analyses to gather data for operational and forecast team needs
Applied customer feedback to develop process improvements and support long-term business needs
Manager
Precision Dynamics, Corp
01.2004 - 01.2010
Executed an international market expansion strategy for a leading manufacturer of patient safety and ID solutions for the medical market
Organized and overhauled the distribution channel to achieve the company’s sales targets and profit goals
Focus products: RFID Tags and Labels, RFID ID wristbands, Key Fobs, controllers, RFID readers and scanners, RFID credentials
Built, managed and grew the LATAM distribution network by expanding the company’s sales and products intoaccess control, ID Management, ID tracking venues for the hospitality, government, healthcare, retail, sport, and events industries
Designed and executed a focus strategy by rearranging distributors’ product responsibilities to focus on their core strength for maximum success
Worked in conjunction with distributors in targeting and closing RFID projects in Mexico, Central and South America
Accelerated sales & revenue growth by adding new accounts and introducing higher profit products
Developed an executed a B2C business model by placing an independent reps in the field to provide close operational support to the customers
Directly managed and led all distributors, projects and direct accounts establishing goals including onboarding, KPI’s, training, brand message, pricing and signing contracts and devising strategic sales goals
Gathered market and competitive information from the field and adjusted pricing and actions plans accordingly
Traveled throughout the territory to support distributor field sales and reps
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
Kept detailed records of daily progress to identify and correct areas needing improvement
Education
BA - International Business
California State University - Fullerton
Fullerton, CA
Skills
Extensive Latin America Experience
International Business Development
Building & Managing Sales Teams
Profit and Sales Target Achievement
Strong Leadership & Motivation Skills
Working with Cross- Functional Teams
Contract & Price Negotiation & Execution
Financial Reporting
Non-Broadcast Programming
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.