Compassionate and skilled CNA with extensive experience at The Hospital of Providence, adept at monitoring vital signs and providing emergency response. Recognized for building strong patient relationships and delivering exceptional care under pressure. Proficient in infection control procedures and committed to enhancing patient comfort and safety.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
The Hospital of Providence (Sierra Campus)
El Paso, TX
06.2021 - 05.2025
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Engaged with patient family and friends to provide courteous visit experience.
Provided assistance to medical staff during tests, treatments and emergency procedures.
Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
Planned and served meals and snacks to patients according to prescribed diets.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Implemented fall prevention techniques as specified in plan of care.
Monitored cardiac rhythm strips and reported any changes to the medical team.
Provided comprehensive care to critically ill patients, including those with complex medical and surgical conditions.
Performed emergency medical procedures, such as Basic Life Support (BLS), when necessary, as well as responding to Rapid Responses and Code Blues.
CNA
Oakpark Retirement Community
Madison, WI
01.2018 - 03.2021
Conducted routine checks on standard patient vitals, including blood pressure, temperature, pulse, breathing, and heart rate
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
Responded to patient alarms and needs-assessment requests to identify course of treatment
Exhibited compassionate care and communication regarding issues surrounding death and dying
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
Documented patient intake and dietary requirements, also assisting with feeding and monitoring
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Engaged with patient family and friends to provide courteous, efficient visit experience
Childcare Volunteer
Respite Center
Madison, WI
05.2018 - 07.2019
Cared for children between ages of 6 months and 18 to allow parents and guardians to obtain and maintain gainful employment
Created safe, learning-focused environment for all children under care
Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors
Protected children from harm by monitoring environments and eliminating safety hazards
Improved children's self-esteem with supportive care and positive reinforcement
Account Representative
PepsiCo
Windsor, WI
01.2016 - 11.2018
Offered available products and solutions to meet diverse requirements
Reached out to customers to assess satisfaction levels and current needs
Packaged items, including product and with appropriate materials to prevent damage during shipping
Delivered an exceptional level of service to all customers by listening to concerns and answering any questions they may have
Interacted professionally with customers, peers, store employees as well as store management, which helped develop articulate communication and active listening skills
Responded to customer concerns immediately and resolved various issues promptly by listening, store knowledge, and great social skills to help in any way
Adhered to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents
Cashier
HyVee
Madison, WI
02.2014 - 12.2016
Assisted with purchases, locating items and signing up for rewards programs
Helped customers find specific products, answered questions and offered product advice
Operated cash register, collected payments and provided accurate change
Worked closely with front-end staff to assist customers and maintain satisfaction levels
Inspected items for damage and obtained replacements for customers
Processed 100's transactions per day with exceptional accuracy
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Welcomed customers, offering assistance to help find necessary store items
Learned roles of other departments to provide coverage and keep store operational
Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
Education
Associate of Science - Liberal Arts And Sciences/ Entrance To Nursing
Madison College Truax Location
Madison, WI
06.2020
High School Diploma -
Lakeside Lutheran Highschool
Lake Mills, Wisconsin
06.2016
Skills
Quick problem solver
Calm and level-headed under stress
Collecting vital signs
General housekeeping ability
Catheter change and preparation
Medical terminology knowledge
Performing patient intakes
Monitoring fluids
Grooming and bathing assistance
Infection control procedures
Helping with medication
Patient relations
Emergency response
Basic Life Support
Communication skills
Seizure management
Compassionate care
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Employee of the Month The Hospital of Providence (Sierra Campus) September 2022
Sunshine Award Nomination UW East Hospital March 2025
Certification
Basic Life Support (BLS) Certification
Tele-monitor Trained
EKG Trained and Certified
Timeline
CNA
The Hospital of Providence (Sierra Campus)
06.2021 - 05.2025
Childcare Volunteer
Respite Center
05.2018 - 07.2019
CNA
Oakpark Retirement Community
01.2018 - 03.2021
Account Representative
PepsiCo
01.2016 - 11.2018
Cashier
HyVee
02.2014 - 12.2016
Associate of Science - Liberal Arts And Sciences/ Entrance To Nursing
Madison College Truax Location
High School Diploma -
Lakeside Lutheran Highschool
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