Reynaldo Ramos
Los Angeles,California
Summary
Experienced medical interpreter with 25+ years supporting patients and providers through clear, accurate communication. Skilled in cross-cultural communication, HIPAA compliance, and patient advocacy, with a strong focus on confidentiality, active listening, and attention to detail.
Overview
2
2
Languages
1
1
Certification
38
38
years of professional experience
Work History
Medical Interpreter
Self Employed Services
Los Angeles, California
02.1999 - Current
- Interpreted medical conversations between patients and healthcare providers, facilitating clear communication in self-employed service settings.
- Translated symptoms, diagnoses, and treatment instructions during clinical appointments, enhancing patient comprehension of their health conditions.
- Explained consent forms and care instructions for non-English speaking patients, ensuring informed consent and understanding of care plans.
- Supported patient understanding through clear, respectful language and active listening.
- Adhered to strict confidentiality protocols while working with sensitive information related to patient health records.
- Protected patient privacy by adhering to confidentiality protocols during sensitive discussions across self-employed healthcare assignments.
Customer Service in the food industry
Multiple Locations
Los Angeles, California
01.1989 - 05.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered attentive service to customers during face-to-face interactions and phone conversations.
- Welcomed guests, managed orders, checked in during meals, and resolved complaints promptly.
- Addressed customer requests and answered questions to enhance overall satisfaction.
Education
Some College (No Degree) - General Studies
West Los Angeles College
Culver City, CASkills
- Medical interpretation
- Consecutive interpreting
- Sight translation
- Medical terminology
- HIPAA compliance
- Bilingual interpretation
- Patient advocacy
- Clear communication
- Cross-cultural communication
- Active listening
- Professional discretion
- Attention to detail
- Interpersonal skills
- Self motivation
- Service oriented
- Consecutive interpretation
- Consent form review
- Cultural mediation
- Appointment coordination
- Physician support
- Video remote services
- Continuing education
- Interpretation accuracy
- Language fluency
- FLUENT IN [LANGUAGE]
- Healthcare systems
- Patient escort
- Simultaneous interpretation
- Procedural information translation
- Medical ethics
- Cultural history
- Medical support
- Form completion assistance
- Patient assessment
- Simultaneous interpreting
- Consecutive translation
- Reliability
Affiliations
- Volunteer at St. Mary Magdalene Church - Los Angeles, CA- Present
- Gardening, Cycling, Walking, Singing, Playing Guitar, Dog-friendly activities
Certification
- Qualify Medical Interpreter
Languages
Spanish
Professional
English
Professional
Timeline
Medical Interpreter
Self Employed Services
02.1999 - Current
Customer Service in the food industry
Multiple Locations
01.1989 - 05.2017
Some College (No Degree) - General Studies
West Los Angeles College