Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reynelyn Forrester

Rochester,WA

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Safeway
Centralia, WA
03.2024 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Answered telephones to respond to questions or requests.
  • Operated cash registers to accept payments from customers.

Pharmacy Assistant/Pharmacy Technician Trainee

Safeway
Centralia, United States
03.2022 - Current
  • Maintained clean and organized pharmacy shelving and work areas.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Answered telephones to respond to questions or requests.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted head pharmacist with filling over [Number] prescriptions per day.
  • Operated cash registers to accept payments from customers.

Front End/Cashier/floralAssistant

Safeway Store
Centralia, WA
12.2021 - 03.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Returned carts and baskets to entryways to keep store spaces and aisles neat.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Kept register terminal area and store clean and orderly.
  • Packed and bagged products according to customer preferences.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.

Sales Associate

Gap Outlet
Rochester Wa, WA
03.2021 - 06.2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Helped average of 25 customers per day by responding to inquiries and locating products.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
  • Met merchandise processing standards and maintained organized and accessible work area.

EVS Housekeeper

Providence Hospital
Centralia, WA
08.2019 - 01.2020
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and damp-mopped private stairways and hallways.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.

Boarding House Coordinator

Self Employed
Padada, Davao Del Sur
03.2013 - 04.2019
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and lights .
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Developed and deepened relationships with residents and fellow staff.
  • Interfaced with residents to address and resolve complaints or grievances.

Retail Store

Nilas store
Padada , Davao Del Sur
03.2013 - 04.2019

In the philippines my mom own a mini store we called it (sari sari store ) in the philippines while managing our own room for rent business too im also the one who look our mini store we only sell small item like they need for daily needs (ex. foods)

Electronic Machinery and Apparatus Assembling

Nitto Business Support Corporation
KAMEYAMA , JAPAN
01.2010 - 01.2013
  • Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Used bolts, shackles and clamps to connect pulleys and blocks to fixed overhead structures.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Completed product assembly according to standardized procedures.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Inspected finished products for quality and adherence to customer specifications.

Sales Associate

Gaisano Center
Digos, Davao Del Sur
01.2008 - 07.2008
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.

Education

Computer Secretarial - Graduated

Souther Mindanao Computer College
Digos City, Davao Del Sur

Skills

  • Customer service-focused
  • Cleaning practices
  • Department coordination
  • Guest relations
  • Cash register operation
  • Sales development
  • Sales expertise
  • Addressing Customer Inquiries
  • Answering and Routing Calls
  • Customer Service
  • Cash Register Operations
  • Detail-Oriented
  • Microsoft Office
  • Payment Processing
  • Cash Handling
  • Stocking Shelves
  • Resolving Customer Issues
  • Resolving Complaints
  • Data Entry
  • Patient Records Management
  • HIPAA Compliance
  • Document Faxing and Copying
  • Insurance Verification
  • Record Keeping and Documentation
  • Order Processing
  • Dispensing Medications
  • Prescription Filling and Labeling
  • Patient Profile Setup
  • Insurance Billing
  • Proper Labeling Procedures
  • Order Verification
  • Billing support
  • Supply Restocking
  • Prescription Filling
  • Proper labeling procedures
  • HIPAA
  • Stocking shelves
  • Labeling prescriptions
  • Team Collaboration
  • Resolving customer issues
  • Ordering and stocking medications
  • Processing payments

Certification

I am a License Pharmacy Technician

Timeline

Pharmacy Technician

Safeway
03.2024 - Current

Pharmacy Assistant/Pharmacy Technician Trainee

Safeway
03.2022 - Current

Front End/Cashier/floralAssistant

Safeway Store
12.2021 - 03.2022

Sales Associate

Gap Outlet
03.2021 - 06.2021

EVS Housekeeper

Providence Hospital
08.2019 - 01.2020

Boarding House Coordinator

Self Employed
03.2013 - 04.2019

Retail Store

Nilas store
03.2013 - 04.2019

Electronic Machinery and Apparatus Assembling

Nitto Business Support Corporation
01.2010 - 01.2013

Sales Associate

Gaisano Center
01.2008 - 07.2008

Computer Secretarial - Graduated

Souther Mindanao Computer College

I am a License Pharmacy Technician

Reynelyn Forrester