Reynna Aguirre
Round Rock,Tx
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Overnight Stocker
H-E-B Grocery Stores
01.2022 - Current
- Assisted with training new partners and implemented new ideas to improve performance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained neat, organized stockroom free of hazards.
Retail Sales Associate
H-E-B Grocery Stores
01.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided a positive and memorable customer experience with fair, friendly, and courteous service
- Improved sales as the top seller in Central Texas by providing customers with the utmost hospitality
- Trained and mentored new associates to maximize performance with skill, efficiency, and knowledge.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Maintenance Mechanic Supervisor
United States Marine Corps
01.2017 - 01.2018
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Maintained cleanliness, safety and efficiency of garage.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed routine and scheduled maintenance services.
Career Retention Specialist Assistant
United States Marine Corps
- Identified changing customer needs and adapted service strategies to meet them.
- Built constructive customer relationships to improve loyalty and recommendations.
- Utilized knowledge of customer experience to create specialized plans for customer retention.
Supply Items Coordinator
United States Marine Corps
01.2014 - 01.2015
- Completed frequent inventory counts and resolved discrepancies.
- Kept stock areas clean, tidy and organized according to facility requirements.
- Managed complex equipment storage operations while effectively partnering with intermediary departments to complete projects.
- Maintained domestic and international supplies by coordinating with international contacts to source materials and manage distribution.
Education
No Degree - Psychology
Austin Community College
Austin, TX2025
High School Diploma -
Pioneer High School
Woodland, CA05.2010
Skills
- Retail Transactions Processing
- Customer Assistance
- Brand Awareness Generation
- Upselling Strategies
Certification
Logistical Management Planning
Recognition & Awards Certificate of Commendation 2015 (2) Good Conduct Medals 2014/2017
Advanced Career Planning 2013
Basic Leadership Course 2011
Timeline
Overnight Stocker
H-E-B Grocery Stores
01.2022 - Current
Retail Sales Associate
H-E-B Grocery Stores
01.2021 - 01.2022
Maintenance Mechanic Supervisor
United States Marine Corps
01.2017 - 01.2018
Supply Items Coordinator
United States Marine Corps
01.2014 - 01.2015
Career Retention Specialist Assistant
United States Marine Corps
No Degree - Psychology
Austin Community College
High School Diploma -
Pioneer High School
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