Reynolda Jeanbaptiste
Summary
Dynamic educator skilled in developing engaging lesson plans and fostering positive student engagement. Committed to implementing adaptable instructional strategies that cater to diverse learning needs.
Adaptable professional with experience in educational environments. Known for effective conflict resolution and collaboration with faculty to enhance student learning. Ready to leverage strengths in feedback provision and behavior management to create impactful classroom experiences.
Personable and reliable individual with knack for providing exceptional service in diverse, multilingual environments. Adept at resolving customer inquiries efficiently and effectively, leveraging bilingual communication skills and thorough understanding of client needs. Committed to creating positive customer experiences and fostering strong relationships to drive company success.
Work History
Guest Teacher
2 Years 3 Months- Developed engaging lesson plans to enhance student understanding and participation.
- Adapted instructional strategies to meet diverse learning needs of students.
- Collaborated with faculty to ensure a cohesive educational environment.
- Implemented classroom management techniques to foster positive behavior and engagement.
- Evaluated student performance and offered constructive feedback for improvement.
- Mentored new guest teachers by sharing best practices and resources for effective instruction.
- Promoted positive learning environment in classrooms for students in grades pre-k to fifth Grade.
Customer Service Representative
3 Months- Resolved customer inquiries efficiently to enhance satisfaction and loyalty.
- Collaborated with team members to maintain high standards of customer service excellence.
- Processed transactions accurately using point-of-sale systems to ensure seamless operations.
- Assisted in training new staff, promoting knowledge sharing and effective practices.
- Addressed customer complaints promptly, implementing solutions that improved service delivery.
- Maintained comprehensive knowledge of products and promotions to assist customers effectively.
Education
High School Diploma
- Awarded Perfect Attendance
- Awarded Citizenship & Kindness
High School Diploma
Skills
Certification
- Student Eduction Training - 05/2024
- BSL 05/2024
- HIPPA 05/2024
- Safety and Security 05/2024