Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reynoldson Volcy

Boca Raton,FL

Summary

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

4
4
years of professional experience

Work History

Newspaper Carrier

Merci Bon Services Inc
11.2024 - Current
  • Assembled and bagged newspapers prior to delivery.
  • Delivered newspapers and flyers to about 200 homes daily.
  • Demonstrated adaptability by adjusting routes according to changes in customer preferences or residential locations.
  • Built strong relationships with customers, addressing concerns and resolving issues promptly.
  • Provided exceptional customer service, responding promptly to inquiries or requests from clients.
  • Maintained punctual delivery times for consistent customer service experience.
  • Distributed papers in various weather conditions during early morning.

Front Desk Receptionist

Hilton
03.2023 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Managed approximately 30 incoming calls, emails and per day from customers

Warehouse Worker

Amazom Warehouse FTW1
09.2023 - 02.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Overnight Stocker

Walmart
10.2022 - 03.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.

Crew Member

Chipotle Grill
06.2021 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

No Degree - Computer Engineering

Palm Beach State College
Lake Worth, FL
07-2026

High School Diploma -

Boca Raton Community Highschool
Boca Raton
06-2021

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Data entry
  • Team collaboration
  • Scheduling
  • Office organization
  • Verbal and written communication

Languages

English
Native or Bilingual
Haitian creole
Native or Bilingual

Timeline

Newspaper Carrier

Merci Bon Services Inc
11.2024 - Current

Warehouse Worker

Amazom Warehouse FTW1
09.2023 - 02.2024

Front Desk Receptionist

Hilton
03.2023 - 02.2024

Overnight Stocker

Walmart
10.2022 - 03.2023

Crew Member

Chipotle Grill
06.2021 - 10.2022

No Degree - Computer Engineering

Palm Beach State College

High School Diploma -

Boca Raton Community Highschool

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