Summary
Overview
Work History
Education
Skills
Assessments
Additional Information
Languages
Timeline
Generic

Reysie Beekmann

Durant,OK

Summary

Self-motivated professional with broad expertise in lead generation, qualification, and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets.

Overview

13
13
years of professional experience

Work History

Sales Development Representative

Better Business Bureau
01.2024 - Current
  • Comply with all BBB guidelines for Business Development Representatives
  • Make a minimum of 80-100 calls and 2-3 hours of talk time daily
  • Utilize the 'one call close' method, avoiding multiple 'follow-ups' or 'chasing'
  • Ensure that any company contacted does not appear on BBB's Do Not Solicit List and follow all DNS/DNC policies
  • Communicate professionally, honestly, and consistently by adhering to scripted presentation
  • Provide high quality service at all times to current and potential AB's
  • Advise businesses of their invitation to apply for accreditation or their failure to meet BBB's standards
  • Explain BBB accreditation value, answer questions and concerns, and procure application along with the annual investment
  • Fully execute application in accordance with policies
  • Maintain minimum departmental production level of 12 new applications per month
  • Adhere to and abide by the BBB code of conduct and ethics
  • Attend BBB and training meetings as necessary
  • Knowledge of office administrative procedures and ability to operate and troubleshoot most standard office equipment
  • Highly proficient in MS Office applications (Word, Excel, Access, PowerPoint)
  • Excellent communication skills, both verbally (in person and via phone) and in writing
  • Ability to deal with pressure in meeting sales quota
  • Work cooperatively with other staff in various departments
  • Ability to multi-task and learn quickly
  • High level of interpersonal skills and ability to handle sensitive information and documents with confidentiality.

Sales Development Representative

Succesware
11.2021 - 12.2022
  • Utilize ZenDesk (CRM) and Hubspot for identifying leads and contact them via cold calling and emailing to generate new sales opportunities
  • Work closely with our marketing team, plan, and execute outreach campaigns via email and phone
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market
  • Report to leadership with results
  • Most importantly, set up meetings or calls between (prospective) customers and sales executives
  • Represent Successware's overall products and services
  • Comprehensive understanding of how our solutions meet workflows
  • Generate leads and build relationships by nurturing warm prospects (inbound)
  • Find new potential sales outlets (outbound)
  • Manage and maintain a pipeline of interested prospects and engage sales executives for next steps.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Used data analytics to identify and track sales trends and develop actionable insights.
  • Built relationships with customers and community to promote long term business growth.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Maintained high level of product knowledge through continuous learning, ensuring accurate representation of features to clients.
  • Streamlined lead qualification process, allowing for quicker identification of high-potential prospects.
  • Enhanced team knowledge and skills by conducting regular training sessions on product updates and sales techniques.
  • Optimized sales pitch by integrating storytelling, making value proposition more relatable to prospective clients.
  • Reduced client churn by establishing robust follow-up system to gather feedback and address concerns promptly.
  • Enhanced client engagement with regular follow-up calls, ensuring client needs were met and identifying upsell opportunities.
  • Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
  • Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Crafted persuasive sales pitches to communicate value of company products and services.
  • Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
  • Generated detailed reports on sales activity, pipeline progression, and account updates for senior leadership review during weekly meetings.
  • Leveraged social media platforms to connect with potential leads, enhancing brand's visibility and engagement.
  • Kept detailed records of daily activities through online customer database.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Consulted with businesses to supply accurate product and service information.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Stayed current on company offerings and industry trends.
  • Met existing customers to review current services and expand sales opportunities.

Brand Ambassador/Lead Generator

Dreamstyle Home Remodeling
04.2021 - 11.2021
  • Prepare and analyze sales pipeline reports and dashboards
  • Maintain an accurate log of activity
  • Other duties and projects as assigned
  • Generate qualified leads and send to Business Development team
  • Use research software to seek out decision-makers
  • The first point of contact for answering company phones (low volume); outbound calls
  • Identify potential buyers and companies matching UrbanBound's Ideal Customer Profile
  • Prepare and execute email, video, and marketing campaigns
  • Build and test new messaging to improve campaign performance
  • Adhere to brand guidelines and complete projects according to deadlines
  • Execute strategies that adhere to the brand objectives across media buys, email, customer journeys, and direct mail
  • Supporting Sales Teams with industry news and trends
  • LinkedIn Customer Engagement
  • Coordinate the execution for email and SMS messages
  • Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.

Market Specialist

Premium Retail Services
01.2018 - 05.2021
  • Answered customer questions regarding store merchandise, department information, and pricing
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services
  • Created sales contacts with on- and off-premise accounts
  • Recorded accurate and efficient records in the customer database
  • Prioritized tasks and projects to meet tight deadlines
  • Kept detailed records of daily activities through online customer database
  • Led merchandise selection, pricing, planning, and marketing
  • Ran markdown reports, managed store replenishment, and analyzed buying reports
  • Organized store merchandise racks by size, style, and color
  • Loaded and unloaded merchandise using a ladder and pallet jack
  • Pinpointed incremental sales for sales representatives to pursue
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule
  • Rotated manufacturer products as needed
  • Removed damaged, out-of-code, not-in-set, and discontinued items from displays
  • Traveled to the market, visited vendors, and assisted buyers with merchandise selection
  • Planned and coordinated the availability of products for advertising and promotion purposes
  • Established strong vendor relationships to maintain and support the business
  • Completed stock orders and managed inventory levels
  • Interviewed and worked closely with vendors to acquire and develop desired products
  • Conferred with store managers to obtain information about customer needs and preferences
  • Assembled promotional displays, including quarter and full-size point of purchase displays
  • Created visual marketing and styled window displays
  • Monitored and analyzed sales records and consumer purchasing trends
  • Coordinated communication with merchandise operations and vendors for PO creation and maintenance.

Recruiter

NeXrep Talent Acquisition
09.2020 - 01.2021
  • Review and evaluate potential incoming marketplace contractors
  • Make outbound calls to schedule qualified contractors for phone assessments
  • Conduct phone assessments to gauge contractors' skills and qualifications to determine if they meet client's needs
  • Use client guidelines to qualify contractors and offer marketplace opportunities
  • Represent the NexRep Marketplace in a positive and upbeat manner when speaking to candidates on the phone
  • Participate in regular team meetings as necessary to stay up-to-date on company and client policies and procedures
  • Answer incoming calls from contractors offering their services as necessary
  • Adhere to client KPI expectations and communicate regularly with the Sourcing Manager or Associate Sourcing Manager
  • Communicate with contractors via email as necessary in a timely manner
  • Perform other duties not outlined above as needed.

Inbound Sales Representative/Customer Service Agent/Contractor

NexRep
10.2018 - 10.2020
  • Influence customers to buy a product or service by taking incoming calls from interested buyers and following a prepared script to give product information and special promotions available
  • Maximize each sale by offering upsells and complementary cross-sell products
  • Maintains quality service by following NexRep service levels.

Lead Teacher

Mercy Regional Medical Center Childcare Department
12.2019 - 05.2020
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented classroom routines to address varying student needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.

Shift Manager/Customer Service Representative/Beauty Advisor/Cashier/Photo Tech

Walgreens
04.2014 - 12.2017
  • Operated a cash register for cash, check, and credit card transactions with 100% accuracy
  • Stocked and replenished merchandise according to store merchandising layouts
  • Priced merchandise, stocked shelves, and took inventory of supplies
  • Cleaned and organized the store, including the checkout desk and displays
  • Alerted customers to upcoming sales events and promotions
  • Identified potential shoplifters and alerted management
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register
  • Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Welcomed customers into the store and helped them locate items
  • Educated customers about the brand to incite excitement about the company's mission and values
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
  • Inbound/Outbound calls to resolve customers' issues, etc
  • Photo Technician
  • Managed a Team of Employees to support the store Management team
  • Beauty Advisor
  • Experienced Every job in the store within my almost 4 years of Employment.

Director of Childcare

Mother's Love Childcare
03.2013 - 12.2017
  • Ensure a safe, happy, and stimulating environment for children
  • Manage and coordinate curricula with staff that complies with state and federal requirements
  • Ensure that center facilities are safe for children and comply with laws and regulations
  • Evaluate and purchase materials, equipment, and supplies
  • Manage and support teaching staff and promote their professional development
  • Interview, hire, and train new staff members, ensuring they meet all policies and legal requirements
  • Complete ongoing training and courses to remain up to date on daycare standards and procedures
  • Communicate and meet with parents regarding their children and the center's policies
  • Manage and oversee the budget and accounts and ensure that the center remains profitable
  • Develop and facilitate a marketing and communications plan.
  • Streamlined daily operations by developing efficient scheduling, record-keeping, and communication systems within the center.
  • Maintained high levels of parent satisfaction through regular updates on child progress reports as well as hosting family engagement events.
  • Oversaw licensing compliance by staying current on regulations and ensuring all staff members adhered to established guidelines.
  • Established a safe and nurturing environment for children to grow, learn, and thrive in by enforcing strict safety protocols.
  • Optimized classroom layouts with age-appropriate materials that foster exploration, creativity, social-emotional development while also supporting academic growth.
  • Ensured staff-to-child ratios were consistently met, adjusting schedules and staffing levels when needed to maintain quality care.
  • Developed strong parent partnerships by maintaining open communication and addressing concerns promptly and professionally.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Managed program paperwork and child records to comply with state requirements.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Communicated with local and state government agencies to maintain compliance with all regulations.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Stayed current on guidelines to maintain compliant program operations.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.

Customer Service

06.2011 - 03.2013
  • Sales Associate - Customer Service/Sales Associate at Ross Stores
  • Understands that safety is the number one priority and practices safe behaviors in everything they do
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone
  • Maintains clutter-free, clear egress to emergency exits
  • Immediately corrects or reports any unsafe conditions or practices to Store Leadership
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times
  • Recognizes fellow Associates using Company recognition programs
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner
  • Greets all Customers by making eye contact, smiling, and saying 'hello' throughout the Store as well as saying 'thank you' with every register transaction
  • Provides prompt and efficient responses to Customers at all times
  • Responds to Customer Service calls immediately
  • Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed
  • Represents and supports the Company brand at all times
  • Maintains a professional appearance and adheres to the Company dress code at all times
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean, and organized store that is well-maintained and efficiently merchandised to standards
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards
  • Demonstrates integrity and honesty in all interactions with Associates and Customers
  • Safeguards confidential information, cash and credit card information, and merchandise
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece, and the notification of Store Leadership to review and approve all disposals
  • Follows all policies and procedures concerning cash, check, charge card, and refund transactions, voids, and offline procedures
  • Maintains a high level of awareness and accuracy when handling bankable tenders
  • Scanned documentation and entered into the database
  • Obtained scanned records and uploaded them into the database
  • Organized forms, made photocopies, filed records, and prepared correspondence and reports
  • Added new material to file records and created new records
  • Reviewed and updated client correspondence files and scheduling database
  • Outlined the appropriate process and procedures necessary to fulfill and complete inquiries
  • Assisted with receptionist duties, file organization, and research and development.

Education

Bachelors of Arts - Psychology

AMA Computer University Philippines
12.2024

No Degree - Childcare Certification

Colorado Childcare Licensing Division
Colorado
04.2014

Associate of Science - Computer and Network Technology

Navotas Polytechnic College Philippines
01.2008

Skills

  • Articulate and well-spoken
  • Maintains confidentiality
  • MS Project 2013
  • Sales analysis
  • Customer service
  • Self-motivated
  • Dedicated team player
  • AS/400
  • MS Word
  • MS Excel
  • Ms Powerpoint
  • Highly Competitive
  • Self-Driven
  • Call Center Skills
  • Five9 phone system
  • Socrates
  • Persuasion
  • Persistence
  • Closing Skills
  • Ability to sell Upsells, Cross sells, and Third Party Offers
  • Desire to make High Commissions
  • Product Knowledge
  • Telephone Skills
  • High Energy Level
  • Flexible
  • Tagalog speaker
  • CRM Software
  • HR Sourcing
  • Merchandising
  • Recruiting
  • Talent Acquisition
  • Sourcing
  • Computer Networking
  • Management
  • Team management
  • Upselling
  • POS
  • Leadership
  • CRM software
  • Talent acquisition
  • Budgeting
  • Business development
  • Inside sales
  • Cash handling
  • Store management
  • Sales
  • Human resources
  • Marketing
  • Outbound sales
  • Cold calling
  • Analysis skills
  • HR sourcing
  • Zendesk
  • Research
  • Microsoft Project
  • Computer networking
  • Research & development
  • Cash register
  • HubSpot
  • Lead Qualification
  • Cold-calling
  • CRM Management
  • Leads Prospecting
  • Email outreach
  • CRM Tracking
  • Multitasking

Assessments

Sales skills, Proficient, June 2021, Influencing and negotiating with customers

Additional Information

Dugong Maharlika International Foundation, Inc- Founder ( Registered in Oklahoma)

-Strictly a non-profit organization aiming to support women's and children's basic needs worldwide


Languages

Tagalog
Native or Bilingual
English
Full Professional
Hiligaynon Dialect
Native or Bilingual

Timeline

Sales Development Representative

Better Business Bureau
01.2024 - Current

Sales Development Representative

Succesware
11.2021 - 12.2022

Brand Ambassador/Lead Generator

Dreamstyle Home Remodeling
04.2021 - 11.2021

Recruiter

NeXrep Talent Acquisition
09.2020 - 01.2021

Lead Teacher

Mercy Regional Medical Center Childcare Department
12.2019 - 05.2020

Inbound Sales Representative/Customer Service Agent/Contractor

NexRep
10.2018 - 10.2020

Market Specialist

Premium Retail Services
01.2018 - 05.2021

Shift Manager/Customer Service Representative/Beauty Advisor/Cashier/Photo Tech

Walgreens
04.2014 - 12.2017

Director of Childcare

Mother's Love Childcare
03.2013 - 12.2017

Customer Service

06.2011 - 03.2013

Bachelors of Arts - Psychology

AMA Computer University Philippines

No Degree - Childcare Certification

Colorado Childcare Licensing Division

Associate of Science - Computer and Network Technology

Navotas Polytechnic College Philippines

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Reysie Beekmann