Rezauddin Khamosh
Kent,WA
Summary
An experienced client services professional with increasing responsibilities including management. Diligent, independent, and collaborative. Fluent in English, Persian, Pashto, Urdu and excellent computer skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Professional Security Support (Uber)
Garda World
Seattle, WA
05.2022 - Current
- Inspecting and patrolling premises regularly.
- Monitoring surveillance cameras and reporting suspicious behaviors.
- Communicating with law enforcement, fire department, and emergency medical personnel.
- Monitoring public access and ensuring the security of all personnel and visitors.
- Responsible for keeping people safe and protecting property, assets, and buildings.
- Responding to an emergency, plan, respond quickly and calmly to every emergency.
- Writing reports and informing authorities in emergencies.
- CPR training completed, and can perform in an emergency.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Professional Security Officer (PSO)
Allied Universal Security Services
Tukwila, WA
12.2021 - 03.2022
- Inspecting and patrolling premises regularly
- Monitoring surveillance cameras and reporting suspicious behaviors
- Communicating with law enforcement, fire department and emergency medical personnel
- Monitoring public access and ensuring the security all personnel and visitors
- Responsible for keeping people safe and protecting property, assets, and buildings
- Responding to in an emergency plan respond quickly and calmly to every emergency
- Writing reports and informing authorities in emergency
- CPR training completed and can perform in emergency
- South Center Mall
Finance Assistant and Sales Officer (FTE)
White House Travel
Kabul, Afghanistan
05.2019 - 06.2021
- Prepared, processed, and sent financial statements and invoices.
- Collected, reviewed, and audited receipts and expenses for report making.
- Collaborated with marketing teams to expand the brand presence.
- Oversaw the activities of sales employees.
- Assisted in the preparation of financial statements and reports, including monthly and annual accounts.
- Created spreadsheets to track budget expenses and income.
- Maintained a record of all financial transactions, ensuring accuracy and completeness.
- Provided administrative support to the finance department, such as filing documents and responding to queries.
- Monitored debtors' accounts to ensure timely payment of outstanding invoices.
- Entered data into accounting software packages accurately and efficiently.
- Reconciled bank statements on a regular basis.
- Assisted managers with additional duties during employee absences.
Business Relation Officer (BRO)
Afghanistan Business Management Company
Kabul, Afghanistan
03.2018 - 04.2019
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Maintained accurate records related to personnel files, payroll, inventory, budgeting.
- Managed training programs designed to improve customer service skills among staff members.
- Coordinated with local law enforcement agencies when necessary to carry out investigations or respond to incidents.
- Developed strategies for improving operational efficiency while reducing costs.
- Analyzed data trends related to customer feedback surveys in order identify areas needing improvement.
- Created presentations summarizing key findings from research projects conducted by departmental teams.
- Led crisis management efforts to resolve issues promptly and efficiently.
- Managed team of professionals to ensure operational efficiency and effectiveness.
- Negotiated contracts and agreements with vendors and partners.
- Directed strategic planning and implementation of organizational goals.
- Led training and development programs to enhance team skills and performance.
- Analyzed company's expenditures and developed financial models.
Logistics Officer (FTE)
Kabul Blizzard Logistics Services Company
Kabul, Afghanistan
02.2016 - 03.2018
- Oversaw procurement and storage of various materials for safekeeping.
- Assisted customers with inquiries regarding their orders or deliveries.
- Prepared budgets for freight services according to company policies and procedures.
- Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
- Handled and prioritized high call volumes and customer inquiries.
- Oversaw all logistics functions for key departments, including general engineering, maintenance, tactical and health services.
- Followed established procedures and protocols regarding loads to promote integrity of shipments.
- Fostered strong relationships with local and national vendors and suppliers.
- Collaborated with cross-functional divisions managers and manufacturing to develop chain efficiencies.
- Managed financial budget, successfully administering cost-saving initiatives to enable growth.
- Coordinated and tracked shipments for on-time delivery.
- Managed the shipment fleet for smooth delivery experiences.
Sales Officer (FTE)
Roshan Plaza
Kabul, Afghanistan
03.2015 - 02.2016
- Maintained records of sales, managed customer appointments, and handled complaints.
- Prepared cost-and-benefit analyses for prospective and existing customers to determine product introduction, sales, and promotions.
- Analyzed competitors' products to determine features, benefits, shortfalls, and market success.
- Developed strategies to increase sales and market share.
- Conducted research on competitive products and services.
- Identified customer needs and developed customized solutions.
- Generated leads through networking, cold calls, and email campaigns.
- Created presentations for potential customers outlining product benefits.
- Provided exceptional customer service throughout the entire sales process.
- Collaborated with marketing team members to create compelling content.
- Developed pricing models that maximized profits while meeting customer needs.
- Negotiated contracts with customers to ensure mutually beneficial outcomes.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
Education
Associate of Science - Computer Science
Highline College
Des Moines10.2024
Associate - finance and Economy
Kabul University
01.2021
Bachelor of Science - Computer Science
Rana University
Kabul, Afghanistan01.2021
High School Diploma -
Mir Ali Ahmad Shahid High School
Parwan, Afghanistan01.2014
Skills
- Teamwork and Collaboration
- Maintenance & Repair
- Team Management
- Dependable and Responsible
- Interpersonal Communication
- Attention to Detail
- Flexible and Adaptable
- Social Perceptiveness
- Project Planning
- Fluent in Dari, Pashto, English, Urdu, Hindi, and Persian
- Team building
- Google Drive
- Data Management
- Organization
- Clerical Support
- Conflict Resolution
- Excellent Communication
- PPE use
- Cultural Awareness
- Problem-Solving
- First Aid/CPR
- Self-Directed
- Computer Skills
- Training & Development
References
- Quentin, Supervisor at Uber, (253) 325-0486, 1191 2nd Ave, Seattle, WA
- Mark, Soti, Security Supervisor, (253) 409-4999, Allied Universal, Tukwila, WA
- Kathern, Security Supervisor, (253) 732 9245,GARDA World, Seattle, WA
- Other references are outside of the US. If requested their email will be provided.
Timeline
Professional Security Support (Uber)
Garda World
05.2022 - Current
Professional Security Officer (PSO)
Allied Universal Security Services
12.2021 - 03.2022
Finance Assistant and Sales Officer (FTE)
White House Travel
05.2019 - 06.2021
Business Relation Officer (BRO)
Afghanistan Business Management Company
03.2018 - 04.2019
Logistics Officer (FTE)
Kabul Blizzard Logistics Services Company
02.2016 - 03.2018
Sales Officer (FTE)
Roshan Plaza
03.2015 - 02.2016
Associate of Science - Computer Science
Highline College
Associate - finance and Economy
Kabul University
Bachelor of Science - Computer Science
Rana University
High School Diploma -
Mir Ali Ahmad Shahid High School
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