Rezwana Khan
Anna,USA
Summary
Dynamic IT leader with over a decade of experience in managing and leading IT teams to deliver innovative solutions. Proven expertise in strategic planning, project management, and driving digital transformation initiatives. Skilled at aligning technology with business goals to achieve operational excellence and competitive advantage.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Managing Director & CEO
Star Computer Systems Limited (SCSL)
11.2004 - Current
- Lead a team of 50+ IT professionals in delivering enterprise-level IT services and solutions
- Spearheaded the implementation of a company-wide digital transformation strategy, resulting in a 30% increase in operational efficiency
- Managed an annual IT budget of $10 million, ensuring cost-effective allocation of resources
- Collaborated with C-suite executives to align IT initiatives with business objectives
- Implemented robust cybersecurity measures, reducing security incidents by 40%
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Consultant, Business Process Analyst
Gas Transmission Company Ltd. (A Company of Petro Bangla)
01.2014 - 06.2018
- Company Overview: Consultant, Business Process Analyst for ERP/EAM Project funded by The World Bank
- Identifying total business process of GTCL for ERP/EAM
- This project is under Bakhrabad-Shiddhirganj (BS) Project of GTCL funded by World Bank
- Business process Re-Engineering (BPRE) & Improvement for mapping requirements and data management of ERP/EAM as per department/ divisions process
- Mapping Business Process of GTCL with ERP/EAM modules with details functionality and data mapping
- Reviewing current systems implemented or running in GTCL for interfacing with ERP/EAM
- Preparing overall ERP/EAM business process module wise and detail functionality (module wise)
- Module of ERP/EAM
- Evaluating vendorsʼ technical proposal (ERP/EAM Section) for selecting appropriate provider for implementing successfully of ERP/EAM for GTCL
- Monitor and finalize SAP (for ERP/EAM project) from client side till implementation and Go Live
- Consultant, Business Process Analyst for ERP/EAM Project funded by The World Bank
ICT Expert & Lead ICT Specialist
Verulam Associates Ltd.
08.2011 - 10.2013
- Lead the ICT team and support BARD, RDA and NILG in reviewing ITC needs and developing their ICT systems
- Re-assess ICT needs to ensure solutions proposed meet the needs of each institute
- Support BARD, RDA and NILG with technical specifications for the procurement of all computers, LAN and installation demands
- Ensure implementation of network infrastructure of BARD, RDA & NILG and provide necessary advice and support for maintenance
- Lead the ICT team in all other activities building the capacity of staff from NILG, RDA and BARD in the operation, maintenance effective use of the ICT systems installed
- Plan and deliver training in ICT as required
National Consultant (Database System)
Child Labour Unit, Ministry of Labour & Employment
08.2010 - 03.2011
- Providing Consultancy Services for the Development of Child Labour Monitoring System and Website for Child Labour for “Enhancing the Capacity of the Child Labour Unit of the Ministry of Labour and Employment”
Consultant (MIS)
European Union Program Coordination Unit, Food Security for Ultra Poor Programme (FSUP)
09.2010 - 12.2010
- Providing Consultancy Services for the Development of web portal for Food Security for Ultra Poor (FSUP) Programme, European Union
National Consultant (MIS)
Privatization Commission, Prime Ministerʼs Office
03.2009 - 06.2009
- Provided service as MIS Consultant for Privatization Commissionʼs component of IDA assisted Institutional Strengthening of BEPZA, BOI, PC & BSCIC (ISBBPB) project
- From 12th April to 12th June, 2009
- The objectives of my consultancy services are to develop computerized/electronic management information system for Privatization Commission with a view to enable this system under e- governance and automation environment
- I have developed a computer-based Management Information System (with PHP & MYSQL) in which scope to insert data of SOE profile, interested enterprise information, bidderʼs name, address, contract no, payment information
- Report generation for SOE profile, buyerʼs information, payment status etc
Business & System Analyst
Star Computer Systems Limited (SCSL)
09.2004 - 12.2005
- Experience in business & system analysis, business logic, system architecture and development
- Project Coordination
Education
Advanced Management Programme - Advanced Management Programme
The University of Hong Kong
01.2013
Masters in Software Systems - Software Systems
University of British Columbia
01.2007
Bachelor of Computer Science - Computer Science & Management Information System (MIS)
North South University (NSU)
01.2004
Skills
- Operations Management
- Staff Management
- Quality Assurance
- Team Collaboration
Certification
- Certified Six Sigma Black Belt, 2016, T
- V S
- D
- Australia Awards Fellowship titled 'Empowering Women through Entrepreneurship and Business Innovation in Bangladesh, Nepal and Sri-Lanka', 2017, University of Southern Queensland
- Analyzing Labor Market Dynamics in Bangladesh from Skill Development Perspective, 2016-2017, Social Science Research Council (SSRC), Ministry of Planning, Government of Peoples Republic of Bangladesh
Training
- SAP Material Management (MM) & Sales, Distribution & CRM (SD CRM), 2016-2017, SAP Certified Partner
- Six Sigma Black Belt Certification Training, 2016, T
- V S
- D
- Training on Intercultural Negotiation & Communication, 2015, CBI (Netherlands Foreign Affairs) & International Trade Centre (ITC)
- ICMMi (Introduction to CMMi for Development) training for ATM preparation, 2015, QAI & CMMi Institute
- Training on Trade Fair Participation, 2014, CBI (Netherlands Foreign Affairs), International Trade Centre (ITC), DCCI & BASIS
- Knowledge Sharing Session on Project Management and CMMI, 2012, BASIS in association with GPIT
- Training on International Certificate in 'ICT Export Management', 2008, Bangladesh Information Technology Management Programme (BITMAP)
- The Project Management Certification Program (40 hours long certificate training), 2005, Certified by Pro. Wiz, Singapore & BASIS
- Training on System Analysis & Design, TLB, SQL Server & Visual Basic, 2002, TULEC Computer Education
- ORACLE with Developer 2000, 2001, TULEC Computer Education
- Diploma in Computer Programming & Applications, 2000, TULEC Computer Education
Projects
SAP MM & SD CRM Consultant, Having experiences working with partner company in USA (New Jersey) for global projects. Mostly for North America and Bangladesh. Business Process Consultant of PrismERP, CRM, HRM & Payroll Management, Bank & Loan Management, working for Bangladesh & Asian Market. Consultancy Services for 'An assessment on aquaculture sector for ICT needs study', WorldFish-Bangladesh Office, Dhaka, Bangladesh. Funded by USAID, Designation: Consultant (ICT) from July 2017-September 2017. Business Process Analyst for ERP/EAM, In Gas Transmission Company Ltd. (GTCL) from January 2014 till Present (will finish by June 2018). Lead ICT Expert & Manage for the IT Road Map of MuslimAid Bangladesh Field Office (MABFO), Designed the total ERP solutions for MABFO. Consultancy Services as a Lead ICT and Monitoring Expert, Under the Capacity Development for Local Governments Project funded by SDC & Implemented by Verulam Associates Ltd. Consultancy Services as National Consultant (MIS & Monitoring Specialist), The Development of Child Labour Monitoring System and Website for Child Labour. Consultancy Services for the Development of web portal for Food Security Ultra Poor (FSUP) Programme, European Union. MIS Consultant for Privatization Commission, Provided service as MIS Consultant for Privatization Commission's component of IDA assisted Institutional Strengthening of BEPZA, BOI, PC & BSCIC (ISBBPB) project. ERP OPTIMA, Managed overall development project for ERP OPTIMA for Abdul Monem Limited. Prothom-alojobs web portal, Managed and analyzed Prothom-alojobs web portal project. Export Consultancy for Computer Ease Limited, Leadership position to run a CMMi level 3 company since 2004. IDB-BISEW project, Assisting SCSL's total training wing to manage/operate as a training service provider.
Languages
English
Full Professional
Timeline
Consultant, Business Process Analyst
Gas Transmission Company Ltd. (A Company of Petro Bangla)
01.2014 - 06.2018
ICT Expert & Lead ICT Specialist
Verulam Associates Ltd.
08.2011 - 10.2013
Consultant (MIS)
European Union Program Coordination Unit, Food Security for Ultra Poor Programme (FSUP)
09.2010 - 12.2010
National Consultant (Database System)
Child Labour Unit, Ministry of Labour & Employment
08.2010 - 03.2011
National Consultant (MIS)
Privatization Commission, Prime Ministerʼs Office
03.2009 - 06.2009
Managing Director & CEO
Star Computer Systems Limited (SCSL)
11.2004 - Current
Business & System Analyst
Star Computer Systems Limited (SCSL)
09.2004 - 12.2005
Masters in Software Systems - Software Systems
University of British Columbia
Bachelor of Computer Science - Computer Science & Management Information System (MIS)
North South University (NSU)
- Certified Six Sigma Black Belt, 2016, T
- V S
- D
- Australia Awards Fellowship titled 'Empowering Women through Entrepreneurship and Business Innovation in Bangladesh, Nepal and Sri-Lanka', 2017, University of Southern Queensland
- Analyzing Labor Market Dynamics in Bangladesh from Skill Development Perspective, 2016-2017, Social Science Research Council (SSRC), Ministry of Planning, Government of Peoples Republic of Bangladesh
Advanced Management Programme - Advanced Management Programme
The University of Hong Kong
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