Summary
Overview
Work History
Education
Skills
Training
Authorized For U.S. Employment
Certification
Languages
References
Timeline
Generic

Rezwanullah Najib

Stafford,VA

Summary

Dynamic professional with extensive experience in customer service and security at the U.S. Embassy. Proven ability to enhance operational efficiency and maintain safety standards. Skilled in effective communication and proficient in Microsoft Office. Recognized for adaptability and initiative, consistently delivering exceptional service and fostering positive relationships with clients and colleagues.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Concierge

Planned Companies
Washington, D.C
01.2021 - 01.2025
  • Provided strong Customer service for guests, visitors, and customers in a friendly manner.
  • Greeted incoming/outgoing residents, guests, customers, and provided daily activities.
  • Received and delivered packages, mail, keys, and other things to the residents.
  • Maintained a positive and professional relationship with all vendors.
  • Meeting, greeting, and directing residents and guests.
  • Verifying and recording visitor information.
  • Answered phone calls professionally and assisted callers with directions or instructions for the building.
  • Reported a security incident to the property manager.
  • Controlled and checked the entrance /exit gates.
  • Controlled and checked the main entrance gate.
  • Provided daily reports to the office.
  • Elevators, conference room, and business center reservation for residents.

Security Officer

Washington, D.C
01.2019 - 01.2021
  • Reported security incidents to the Security Operations Manager and the property manager.
  • Patrolled the interior and exterior of the building to ensure safety.
  • Checked loading dock and parking lot doors for unauthorized access.
  • Controlled entrance and exit gates using computer systems.
  • Assisted in coordinating events, including parties and weddings.
  • Provided detailed reports on daily activities and incidents to management.
  • Handled phone inquiries and maintained communication with residents.
  • Alerted the building engineer about any significant incidents.

Machine Operator

Temporary Solutions
Fredericksburg
01.2015 - 01.2017
  • Operated the labeling machine for the food product.
  • Provided a package for the products.
  • Efficiently carry out any assigned operation or task, meeting all output targets.
  • Effectively contribute to improved line performance and efficiency.
  • Maintained excellent Housekeeping, Health & Safety, Food Safety, and Hygiene standards.
  • Resolved running problems/issues.
  • Managed food ingredients.
  • Followed manual lifting processes to handle 5kg to 20kg weighted resources.

Security Officer

U.S Embassy
Kabul, Afghanistan
01.2003 - 01.2015
  • Security investigated inside and outside the U.S Embassy, searched and controlled incoming/outgoing visitors.
  • Respond to any emergencies.
  • Controlled and checked visitors and employee building access.
  • Conduct security checks for specified areas.
  • Complete reports on anything they observed while on duty.
  • Provided excellent customer service for visitors, customers, vendors, and Embassy staff.
  • Patrolled inside and outside the Embassy and reported suspicions to the security manager.
  • Observed inside and outside buildings, fire extinguished, checked vehicles, packages, and mail.
  • Worked in weather environments that may sometimes be extremely hot or extremely cold, snowy, or icy.
  • Maintained a neat and professional appearance and provided excellent customer service as needed.
  • Checked and controlled inside and outside buildings to be safe.
  • Checked visitors, cars, and employees in the Embassy.
  • Received packages, mail, and diplomatic pouches.

Education

Associate of Science - Medicine

Medical Intermediate Institute
Afghanistan
12-1984

High School Diploma -

High School of Saidkhil
Afghanistan
12-1980

Skills

  • Office equipment operation
  • Multi-line phone systems
  • Effective communication
  • Customer service excellence
  • Interpersonal skills
  • Computer proficiency
  • Microsoft Office expertise
  • First aid certification
  • Certified nursing assistant (CNA)
  • Advanced directives education (ADE)
  • Emergency response skills
  • Adaptability and flexibility
  • Initiative and self-motivation
  • Team collaboration

Training

  • Communication skills workshop in the U.S Embassy
  • Customer service training
  • Transportation workshop in Antwerp, Belgium
  • Travel policy in Bangkok
  • First Aid training
  • First responder training
  • Security officer training
  • SOP Training in Washington, DC
  • Diplomatic security training in the U.S Embassy in Kabul, Afghanistan

Authorized For U.S. Employment

True

Certification

1. First Aid Certification

2. CNA Certification

3. Transportation Certification

4. Security Training Certificate

5. CPR Certification

6. First Responder Training

Languages

English
Professional
Persian
Native/ Bilingual
Pashto
Native/ Bilingual

References

References available upon request.

Timeline

Concierge

Planned Companies
01.2021 - 01.2025

Security Officer

01.2019 - 01.2021

Machine Operator

Temporary Solutions
01.2015 - 01.2017

Security Officer

U.S Embassy
01.2003 - 01.2015

Associate of Science - Medicine

Medical Intermediate Institute

High School Diploma -

High School of Saidkhil

Similar Profiles

CREATE PROFILE