Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhaheme Smith

Brooklyn,Kings (Brooklyn)

Summary

Driven and dependable, I excelled at Whole Foods Market by enhancing customer satisfaction and streamlining checkout processes, demonstrating exceptional customer service and cash handling skills. My proactive approach led to a significant decrease in queue times, showcasing my ability to improve operational efficiency and foster positive customer experiences. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Cashier/Customer Service Rep Team Member

Whole Foods Market
11.2021 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed high call volumes while maintaining a professional demeanor and providing exceptional service to clients.
  • Provided comprehensive training to new hires, ensuring proper understanding of company policies and procedures.
  • Responded proactively and positively to rapid change.

Team Member

Shake Shack
12.2014 - 01.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted with inventory counts and stocking of merchandise.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.

Education

Saint Francis College
Brooklyn, NY

High School Diploma -

Xaverian
Brooklyn, NY
06.2010

Skills

    Customer Service

    Customer Assistance

    Work Ethic and Integrity

    Patience and Empathy

    Time management skills

    Cash Handling

    Cleaning and sanitizing

    Customer service excellence

    Reliability and punctuality

    Professionalism and Courtesy

    Refunds and exchanges

    Honest and Dependable

Timeline

Cashier/Customer Service Rep Team Member

Whole Foods Market
11.2021 - 05.2024

Team Member

Shake Shack
12.2014 - 01.2018

Saint Francis College

High School Diploma -

Xaverian
Rhaheme Smith