Rhaman Shields
Raytown,MO
Summary
Dedicated professional with a strong work ethic and proven expertise in towing equipment operation at Wilde Auto and Recovery. Delivered exceptional customer service in high-pressure situations while ensuring safe driving practices. Experienced in efficient package handling and warehouse safety, consistently improving operational efficiency and client satisfaction.
Overview
8
8
years of professional experience
Work History
Tow Truck Driver
Wilde Auto and Recovery
08.2024 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Warehouse Worker
Community Wholesale Tire
06.2017 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
William Chrisman
IndependenceSkills
- Strong work ethic
- Towing equipment operation
- Safe driving practices
- Customer service
- Package handling
- Labeling and tagging
- Warehouse safety
- Loading and unloading
- Order picking
- Heavy lifting
Timeline
Tow Truck Driver
Wilde Auto and Recovery
08.2024 - Current
Warehouse Worker
Community Wholesale Tire
06.2017 - 08.2024
High School Diploma -
William Chrisman
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