Rhana Vaughn
Moore
Summary
Driven and detail-oriented professional with a proven track record, excelling in fast-paced environments. Demonstrated expertise in computer and data entry, alongside exceptional customer service and communication skills, ensuring high customer satisfaction and efficient problem resolution. Collaborated effectively across teams, enhancing operational efficiency without compromising accuracy or service quality.
Overview
17
17
years of professional experience
Work History
Contract Coordinator
Ideal Homes
05.2008 - Current
- Accurately enter and update customer data, review and maintain closing documents for accuracy and completeness prior to closing.
- Collaborate with escrow officers, lenders, appraisers and buyers to facilitate successful and timely closings.
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly customer service.
- Review and approve settlement statements for accuracy before closing.
Scheduler
Oklahoma Heart Hospital
03.2008 - 05.2013
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Provided support such as scanning, faxing, and data entry.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Worked effectively in fast-paced environments.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
High School Diploma -
Moore High School
Moore, OklahomaSkills
- Attention to detail
- Multitasking
- Team player with positive attitude
- Computer and data entry
- Telephone etiquette
- Dependability
- Excellent customer service and communication skills
Timeline
Contract Coordinator
Ideal Homes
05.2008 - Current
Scheduler
Oklahoma Heart Hospital
03.2008 - 05.2013
High School Diploma -
Moore High School
Similar Profiles
Patricia ChanPatricia Chan
New Home Sales Consultant at Ideal HomesNew Home Sales Consultant at Ideal Homes
Marco TortoledoMarco Tortoledo
Home Detail Customer Care at Ideal HomesHome Detail Customer Care at Ideal Homes
Lucas RigginsLucas Riggins
Construction Superintendent at Ideal Homes and NeighborhoodsConstruction Superintendent at Ideal Homes and Neighborhoods