Summary
Overview
Work History
Education
Skills
Additional Information - Skills Abilities Training
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References
Timeline
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Rhayda Barnes

Washington

Summary

Dynamic Program Specialist with extensive experience at DC Government, excelling in data analysis and contract management. Proven ability to enhance operational efficiency through effective training coordination and budget tracking. Adept at fostering team collaboration and driving successful project outcomes, leveraging strong skills in Excel and staff development.

Overview

20
20
years of professional experience

Work History

Program Specialist

DC Government
Washington
11.2019 - 05.2023
  • Write approval memos for contracts administrators
  • Analyze data of service tickets in the IT departments
  • Coordinate meetings for managerial staff through Outlook Calendar and Teams
  • Create and receive procurement purchase orders for the department through Ariba Management system.
  • Conduct new hire orientation for the security systems of the agency
  • Track the fiscal year budget expenditures
  • Conduct spend down and projection analysis for federal requirements
  • Arrange travel for department staff to attend conferences
  • Support the CIO with Request for Proposal (RFP) procedures in accordance to the guidelines.

Senior Administrative Coordinator

INOVA HOSPITAL
03.2019 - 11.2019
  • Coordinates administrative activities to support the Cardio Vascular department director(s) and managers.
  • Provide secretarial support to AVP and / or Director(s)
  • Serve as office manager, ensuring the efficient and effective functioning of department operations
  • Coordinate coverage and workflow to ensure smooth operation within the department
  • Process payroll for medical staff

Package Car Driver

UNITED PARCEL SERVICES
08.2018 - 03.2019
  • Scan, reads, and labels package by groups for delivery
  • Observe all policies (safety, security, uniforms, package handling)
  • Identify errors in package information, defects and discrepancies
  • Use the DIAD board to record deliveries

Program Analyst

DC DEPARTMENT OF EMPLOYMENT SERVICES
02.2013 - 04.2017
  • Organized and handled daily operations in support of the senior level management, including arranging schedule and meetings, answering phones, drafting and typing correspondence
  • Maintained files and reports, and providing backup administrative support as needed
  • Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and business travel
  • Represented the executive by attending meetings in the executive's absence; speaking for the executive
  • Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries
  • Maintained customer confidence and protects operations by keeping information confidential
  • Maintain updated department shared drives and digital and hard-copy files
  • Coordinated payroll for 300+ participants in two programs in PeopleSoft
  • Received telephone calls and visitors to the office; Ascertains nature of call or business of visitors and determines appropriate action
  • Responded to a variety of inquiries not requiring technical knowledge and refers other inquiries to appropriate office staff or to the other organizations, as required
  • Received and screened incoming correspondence and determines appropriate action
  • Performed administrative, program, and technical work to support the assigned program and its operations
  • Procured office supplies and coordinate divisional activities
  • Prepared, receives, reviews, and verifies office documents. Maintains office records, locates and compiles data/information from files for the development of reports
  • Served as liaison between the supervisor and departmental employees

Executive Staff Assistant

DC DEPARTMENT OF EMPLOYMENT SERVICES
02.2013 - 04.2017
  • Conducted intake on perspective job readiness trainees
  • Evaluated career assessment tools in order to determine best placements for career or training
  • Assisted with career oriented job searches
  • Connected trainees to community resources for wrap-around services
  • Met with employers to determine the progress of trainees placed at worksite
  • Wrote resumes for trainees based on prior work experience and training
  • Conducted case management follow-up after trainees obtained full-time employment
  • Submitted bonus request for trainees based on guidelines

Program Manager

CHARLES COUNTY PUBLIC SCHOOLS
08.2003 - 01.2011
  • Prepared daily written and electronic correspondence using correct grammar and punctuation (MS Word)
  • Scheduled, coordinated and facilitated meetings, calendars and travel plans for senior and department staff
  • Purchased and inventory office supplies as needed
  • Reconciled department budget and purchase card on a weekly basis using Quicken and MS Excel
  • Received and direct incoming phone calls from internal and external customers in a professional manner at all times
  • Managed all correspondence and requests in a timely manner
  • Maintained files and reports and provided backup administrative support when needed
  • Prepared and delivered oral presentations and special projects for designated audiences and for supervisor
  • Supervised department staff including interviewing, hiring and training employees; promoting and transferring employees; planning, assigning and directing work; and addressing complaints and resolving problems
  • Designed, developed, and adapted CCBOE developed training curriculum in coordination and consultation with other directors
  • Collaborated with all CCBOE teams to ensure cross-coordination and leveraging of activities, resources, capacity and outcomes
  • Worked with communications and growth strategies staff to promote and grow distribution of training curricula
  • Conducted needs assessments in order to plan, coordinate and implement training for over 300 classroom teachers
  • Developed and delivered training and staff development for identified audiences
  • Managed Learning Management Systems for training attendees
  • Regularly and independently monitored and reported progress and outcomes to team leaders and senior leaders
  • Developed and formalized partnerships with complementary training partners to maximize reach of training program
  • Trained and presented on CCBOE and diverse issues of sex trafficking for a variety of audiences
  • Effectively communicated between offices and within teams to ensure coordination and successful implementation of training projects
  • Maintained flexibility and adaptability to changing priorities and directives
  • Coordinated and/or supported special events and projects

Education

MASTERS OF SCIENCE - Instructional Technology

NEW YORK INSTITUTE OF TECHNOLOGY
Old Westbury, NY
01.2000

BACHELOR OF SCIENCE - Elementary Education

BOWIE STATE UNIVERSITY
Bowie, MD
01.1995

Skills

  • Kronos
  • Coaching
  • Learning management
  • Training
  • Instructional design
  • LMS
  • HR
  • SOPS & Process Development
  • Excel
  • Ms office
  • Outlook
  • Powerpoint
  • Ms word
  • Word
  • Visio
  • Workflow
  • Peoplesoft
  • Sharepoint
  • Procurement
  • Learning management systems (LMS)
  • Standard Operating Procedures (SOPs)
  • Workflow design and process
  • Instructional Design and Curriculum Development
  • Training and Professional Development
  • ADDIE process of Instructional Systems
  • PASS procurement training
  • P- Card
  • PeopleSoft HR
  • Management and Program Analysis
  • Data analysis
  • Contract management
  • Budget tracking
  • Administrative support
  • Event planning
  • Meeting facilitation
  • Customer engagement
  • Staff training
  • Expense tracking
  • Staff development expertise
  • Office administration
  • Human resources
  • Training coordination
  • Needs analysis
  • Data management
  • Staff development

Additional Information - Skills Abilities Training

  • MS Office Suite (MS Word, Excel, PowerPoint, Visio, Outlook, Sharepoint)
  • Standard Operating Procedures (SOPs)
  • Workflow design and process
  • Instructional Design and Curriculum Development
  • Training and Professional Development
  • Learning Management Systems (LMS)
  • ADDIE process of Instructional Systems
  • PASS procurement training 2016, P- Card 2017
  • PeopleSoft HR/ KRONOS
  • NARA Records Certified 2016
  • George Washington University, Peer Coaching 2016
  • George Washington University, Emerging Leader Training 2017
  • Management and Program Analysis: Beyond the Basics, 04/01/18

<Enter your own>

  • Authorized To Work: US
  • Title: PROGRAM SPECIALIST

References

References available upon request.

Timeline

Program Specialist

DC Government
11.2019 - 05.2023

Senior Administrative Coordinator

INOVA HOSPITAL
03.2019 - 11.2019

Package Car Driver

UNITED PARCEL SERVICES
08.2018 - 03.2019

Program Analyst

DC DEPARTMENT OF EMPLOYMENT SERVICES
02.2013 - 04.2017

Executive Staff Assistant

DC DEPARTMENT OF EMPLOYMENT SERVICES
02.2013 - 04.2017

Program Manager

CHARLES COUNTY PUBLIC SCHOOLS
08.2003 - 01.2011

MASTERS OF SCIENCE - Instructional Technology

NEW YORK INSTITUTE OF TECHNOLOGY

BACHELOR OF SCIENCE - Elementary Education

BOWIE STATE UNIVERSITY