Additional Information - Skills Abilities Training
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Rhayda Barnes
Washington
Summary
Dynamic Program Specialist with extensive experience at DC Government, excelling in data analysis and contract management. Proven ability to enhance operational efficiency through effective training coordination and budget tracking. Adept at fostering team collaboration and driving successful project outcomes, leveraging strong skills in Excel and staff development.
Overview
20
20
years of professional experience
Work History
Program Specialist
DC Government
Washington
11.2019 - 05.2023
Write approval memos for contracts administrators
Analyze data of service tickets in the IT departments
Coordinate meetings for managerial staff through Outlook Calendar and Teams
Create and receive procurement purchase orders for the department through Ariba Management system.
Conduct new hire orientation for the security systems of the agency
Track the fiscal year budget expenditures
Conduct spend down and projection analysis for federal requirements
Arrange travel for department staff to attend conferences
Support the CIO with Request for Proposal (RFP) procedures in accordance to the guidelines.
Senior Administrative Coordinator
INOVA HOSPITAL
03.2019 - 11.2019
Coordinates administrative activities to support the Cardio Vascular department director(s) and managers.
Provide secretarial support to AVP and / or Director(s)
Serve as office manager, ensuring the efficient and effective functioning of department operations
Coordinate coverage and workflow to ensure smooth operation within the department
Process payroll for medical staff
Package Car Driver
UNITED PARCEL SERVICES
08.2018 - 03.2019
Scan, reads, and labels package by groups for delivery
Observe all policies (safety, security, uniforms, package handling)
Identify errors in package information, defects and discrepancies
Use the DIAD board to record deliveries
Program Analyst
DC DEPARTMENT OF EMPLOYMENT SERVICES
02.2013 - 04.2017
Organized and handled daily operations in support of the senior level management, including arranging schedule and meetings, answering phones, drafting and typing correspondence
Maintained files and reports, and providing backup administrative support as needed
Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and business travel
Represented the executive by attending meetings in the executive's absence; speaking for the executive
Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries
Maintained customer confidence and protects operations by keeping information confidential
Maintain updated department shared drives and digital and hard-copy files
Coordinated payroll for 300+ participants in two programs in PeopleSoft
Received telephone calls and visitors to the office; Ascertains nature of call or business of visitors and determines appropriate action
Responded to a variety of inquiries not requiring technical knowledge and refers other inquiries to appropriate office staff or to the other organizations, as required
Received and screened incoming correspondence and determines appropriate action
Performed administrative, program, and technical work to support the assigned program and its operations
Procured office supplies and coordinate divisional activities
Prepared, receives, reviews, and verifies office documents. Maintains office records, locates and compiles data/information from files for the development of reports
Served as liaison between the supervisor and departmental employees
Executive Staff Assistant
DC DEPARTMENT OF EMPLOYMENT SERVICES
02.2013 - 04.2017
Conducted intake on perspective job readiness trainees
Evaluated career assessment tools in order to determine best placements for career or training
Assisted with career oriented job searches
Connected trainees to community resources for wrap-around services
Met with employers to determine the progress of trainees placed at worksite
Wrote resumes for trainees based on prior work experience and training
Conducted case management follow-up after trainees obtained full-time employment
Submitted bonus request for trainees based on guidelines
Program Manager
CHARLES COUNTY PUBLIC SCHOOLS
08.2003 - 01.2011
Prepared daily written and electronic correspondence using correct grammar and punctuation (MS Word)
Scheduled, coordinated and facilitated meetings, calendars and travel plans for senior and department staff
Purchased and inventory office supplies as needed
Reconciled department budget and purchase card on a weekly basis using Quicken and MS Excel
Received and direct incoming phone calls from internal and external customers in a professional manner at all times
Managed all correspondence and requests in a timely manner
Maintained files and reports and provided backup administrative support when needed
Prepared and delivered oral presentations and special projects for designated audiences and for supervisor
Supervised department staff including interviewing, hiring and training employees; promoting and transferring employees; planning, assigning and directing work; and addressing complaints and resolving problems
Designed, developed, and adapted CCBOE developed training curriculum in coordination and consultation with other directors
Collaborated with all CCBOE teams to ensure cross-coordination and leveraging of activities, resources, capacity and outcomes
Worked with communications and growth strategies staff to promote and grow distribution of training curricula
Conducted needs assessments in order to plan, coordinate and implement training for over 300 classroom teachers
Developed and delivered training and staff development for identified audiences
Managed Learning Management Systems for training attendees
Regularly and independently monitored and reported progress and outcomes to team leaders and senior leaders
Developed and formalized partnerships with complementary training partners to maximize reach of training program
Trained and presented on CCBOE and diverse issues of sex trafficking for a variety of audiences
Effectively communicated between offices and within teams to ensure coordination and successful implementation of training projects
Maintained flexibility and adaptability to changing priorities and directives
Coordinated and/or supported special events and projects
Education
MASTERS OF SCIENCE - Instructional Technology
NEW YORK INSTITUTE OF TECHNOLOGY
Old Westbury, NY
01.2000
BACHELOR OF SCIENCE - Elementary Education
BOWIE STATE UNIVERSITY
Bowie, MD
01.1995
Skills
Kronos
Coaching
Learning management
Training
Instructional design
LMS
HR
SOPS & Process Development
Excel
Ms office
Outlook
Powerpoint
Ms word
Word
Visio
Workflow
Peoplesoft
Sharepoint
Procurement
Learning management systems (LMS)
Standard Operating Procedures (SOPs)
Workflow design and process
Instructional Design and Curriculum Development
Training and Professional Development
ADDIE process of Instructional Systems
PASS procurement training
P- Card
PeopleSoft HR
Management and Program Analysis
Data analysis
Contract management
Budget tracking
Administrative support
Event planning
Meeting facilitation
Customer engagement
Staff training
Expense tracking
Staff development expertise
Office administration
Human resources
Training coordination
Needs analysis
Data management
Staff development
Additional Information - Skills Abilities Training
MS Office Suite (MS Word, Excel, PowerPoint, Visio, Outlook, Sharepoint)
Standard Operating Procedures (SOPs)
Workflow design and process
Instructional Design and Curriculum Development
Training and Professional Development
Learning Management Systems (LMS)
ADDIE process of Instructional Systems
PASS procurement training 2016, P- Card 2017
PeopleSoft HR/ KRONOS
NARA Records Certified 2016
George Washington University, Peer Coaching 2016
George Washington University, Emerging Leader Training 2017
Management and Program Analysis: Beyond the Basics, 04/01/18