Rhea Ancheta

As a Mortgage Service Default Compliance program manager, I evaluate mortgage portfolios, process and to design, develop, and then test proposed process improvements; ability to implement and maintain an improved business process. Eleven years working in residential mortgage foreclosure and default residential mortgage servicing industry. Proficient in latest version of Microsoft Office applications to include Word, Excel, and PowerPoint. Working in the mortgage industry I used many automated strategic Managed Service Provider (MSP) applications such as Counsel Link, and LPS Servicing System for mortgage portfolio management. Using these dynamic digital tools within MSP applications provided me with the skilled ability of Process Management and improvement. The work functions of my position require I have proficient communications skills to liaise across multiple departments. Solid investigative and research skills. Ability to implement process and procedure for complex projects that include daily/monthly client/investor reporting, document preparation, daily task reports and placing foreclosure on holds, proceed or closed cases. Ability to work independently and exercise critical thinking skills.