With a proven track record at WESCO Distribution Inc., I excel in strategic planning and team leadership, enhancing operational efficiency by over 30%. My expertise in financial acumen and fostering employee engagement has driven significant improvements in productivity and workplace morale, showcasing my ability to meet and exceed employer expectations.
Overview
15
15
years of professional experience
Work History
Team Lead
WESCO Distribution Inc., EESCO Division
07.2020 - 09.2023
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Trained new team members by relaying information on company procedures and safety requirements.
Managed schedules, accepted time off requests and found coverage for short shifts.
Coached team members in techniques necessary to complete job tasks.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Collected, arranged, and input information into database system.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Maintained database systems to track and analyze operational data.
Developed effective improvement plans in alignment with goals and specifications.
Helped meet changing demands by recommending improvements to business systems or procedures.
Evaluated customer needs and feedback to drive product and service improvements.
Created and managed project plans, timelines and budgets.
Gathered, organized and input information into digital database.
Observed packing operations to verify conformance to specifications.
Devised and implemented processes and procedures to streamline operations.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Evaluated staff performance and provided coaching to address inefficiencies.
Frequently inspected production area to verify proper equipment operation.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Conducted regular reviews of operations and identified areas for improvement.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Educated staff on organizational mission and goals to help employees achieve success.
Generated reports detailing findings and recommendations.
Personnel Specialist
United States Air Force Academy
11.2008 - 11.2018
Supported well-designed compensation philosophy to promote organizational strategic plan, initiatives, and business goals.
Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
Assisted supervisors with employee performance management and offered recommendations for approach and process.
Designed and implemented internal training for supervisors and other personnel.
Conducted full-cycle recruitment to meet company staffing goals and maintain effective business operations.
Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
Liaised with broker to research and recommend employee health, dental, life and short-term and long-term disability benefits options to facilitate open enrollment.
Created and implemented employee benefit education plan and answered benefit-related questions to help employees select options.
Fostered and developed Type programs to improve employee effectiveness.
Assisted with design and implementation of internal training for supervisors and other personnel.
Oversaw electronic processing to deliver appropriate paychecks and benefits to employees.
Administered employee health, dental, FSA and disability benefits and worked with broker to research and recommend options and oversee open enrollment.
Cross-trained to cover other personnel staff duties to facilitate office management.
Shared responsibility with supervisor for updates, troubleshooting and maintenance of HRIS software system.
Updated affirmative action plan to comply with federal guidelines.
Researched options and mandates to enable proper implementation of personnel procedures.
Conducted performance reviews and provided feedback to managers on employee performance.
Administered employee benefits programs and assisted with open enrollment.
Generated and analyzed reports to monitor employee engagement and attrition trends.
Completed human resource operational requirements by scheduling and assigning employees.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Created and delivered HR training sessions to staff, managers and executives.
Developed and monitored employee recognition programs.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Improved office efficiency by effectively managing internal communications and correspondence.
Advocated for staff members, helping to identify and resolve conflicts.
Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Worked alongside global business leader to deploy new training strategies.
Developed and implemented onboarding and orientation programs for new employees.
Collaborated with managers to identify and address employee relations issues.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Assisted with writing job postings and job descriptions for boards.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Warehouse Analyst
PepsiCo
08.2018 - 10.2018
Produced annual budgets and weekly financial estimates to monitor productivity and gains/losses.
Efficiently calculated figures and projections with minimal effort to support financial reporting obligations.
Supervised completion of external audits on annual basis.
Collaborated with site staff to resolve issues in productivity and workplace functionality.
Reconciled transactions and collected on accounts with outstanding balances while maintaining favorable professional connections.
Oversaw accounting operations of company warehouses.
Cultivated understanding of tax codes and reporting protocol with adherence to strict deadlines.
Adhered to company regulations regarding workplace safety and employee health.
Performed systems and data analysis using variety of computer languages and procedures.
Developed and modified programs to meet customer requirements.
Validated warehouse data structure and accuracy.
Education
Master Of Business Administration - Human Resources Management
DeVry University
Decatur, Ga
Bachelor Of Administration - Technical Management
DeVry University
Decatur, GA
05.2021
Skills
Trend tracking
Performance monitoring
Work assignment delegation
Loss prevention
Key performance indicators
Financial acumen
Strategic planning
Employee evaluation
Schedule management
Conflict resolution
Resource allocation
Workplace safety
Process improvement
Talent acquisition
Employee engagement
Performance improvement
Client communication
Marketing
Budget management
Stakeholder management
Complaint resolution
Invoice verification
Diversity and inclusion
Product management
Human resources management
Operations management
Employee training
Equipment maintenance
Regulatory compliance
Program development
Project management
Workflow management
Coaching and mentoring
Production monitoring
Risk management
Relationship building
Change management
Attention to detail
Deadline management
Task delegation
Quality control
Timeline
Team Lead
WESCO Distribution Inc., EESCO Division
07.2020 - 09.2023
Warehouse Analyst
PepsiCo
08.2018 - 10.2018
Personnel Specialist
United States Air Force Academy
11.2008 - 11.2018
Master Of Business Administration - Human Resources Management
DeVry University
Bachelor Of Administration - Technical Management
DeVry University
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