Rhea Granger
Whitestown,IN
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Experienced in Family Practice clinic setting as well as Labor and Delivery hospital setting.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Friendship Missionary Baptist Church
02.2015 - Current
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed payroll
Senior Patient Care Tech
Community Health Network
09.2018 - 04.2022
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Delivered high-quality care to Maternity patients in hospital facility.
Medical Assistant
Dr. Robert J. Robinson Family Medical Practice
04.2008 - 12.2011
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Nursing
Fortis College - Indianapolis
9001 Wesleyan Rd. Diploma - Medical Assistant
Kaplan College - Indianapolis
Indianapolis, IN02.2008
Diploma -
Ben Davis High School
Indianapolis, IN05.2002
Skills
- Medical Terminology
- Computer Skills
- Documentation and Reporting
- Training
- Team Bonding
- Professional Communication
- Professional and Mature
- Sterilization Techniques
- Vital Signs Monitoring
- Blood Glucose Monitoring
- Adaptable
- Patient Care and Services
- Organizational Skills
- Teamwork Abilities
- Catheter Care
- Empathy and Compassion
- Phlebotomy Techniques
- CPR Certification
- HIPAA Compliance
Timeline
Senior Patient Care Tech
Community Health Network
09.2018 - 04.2022
Administrative Assistant
Friendship Missionary Baptist Church
02.2015 - Current
Medical Assistant
Dr. Robert J. Robinson Family Medical Practice
04.2008 - 12.2011
Nursing
Fortis College - Indianapolis
Diploma - Medical Assistant
Kaplan College - Indianapolis
Diploma -
Ben Davis High School
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