Summary
Overview
Work History
Education
Work Availability
Quote
Skills
Timeline
Hi, I’m

Rhea R. Riley

Ingleside,Tx.
Rhea R. Riley

Summary

Great customer and client service is a strong point that is always important. Authorized to work in the US for any employer. As a Payroll Specialist II at Yellow, I perform various tasks related to payroll processing. I work with a team of dedicated professionals who ensure accuracy, compliance, and timeliness of payroll transactions for over 10,000 employees across the country. I also support internal and external audits, respond to inquiries, and resolve issues as they arise. Strength is multitasking. Staying busy is a preference. Experience with the computers, billing, scanning, calling customers, appointing freight delivery, and entering freight pick up requests. Offered and accepted a position in Payroll and HR/Administrative Assistant on 3/1/2020. Proficiency in the HR/ Payroll Administrative Assistant position. Banking is also a skill since from working in the fields for 8 ½ years and moved from teller to Office Manager within those 8 ½ years. Data entry is part of the daily work currently as well. Enthusiastic professional with a background spent processing multi-state and global payrolls. A hardworking Payroll Specialist focused on maintaining company policies and procedures while promoting a vast knowledge of tax and wage regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level payroll position. Ready to help team achieve company goals.

Overview

22
years of professional experience
2
years of post-secondary education

Work History

Yellow Corp.
remote

Payroll Specialist II
02.2022 - 09.2023

Job overview

  • Process payroll for over 900 employees
  • Verify miles and hours worked
  • Communicate with each terminal regarding errors
  • Fix any errors before cutoff
  • Process quick pays for any monies owed from terminal errors
  • Help maintain spreadsheets for the Holland terminal adjustments
  • HRIS programs
  • People Soft
  • Kronos-payroll
  • Oracle
  • Citrix
  • Excel
  • Word
  • Outlook
  • ADC
  • Windows
  • Notary Pubic
  • Resolved payroll discrepancies quickly and successfully.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Maintained strict confidentiality of all payroll information and records.
  • Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Reviewed time records for 900+ employees to verify accuracy of information.
  • Audited timesheets and payroll records for accuracy.
  • Tracked employee vacation, sick and personal time.
  • Completed payroll accurately and timely to meet employee expectations.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained confidentiality of employee records and payroll information.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Coordinated resolution of payroll discrepancies.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Provided customer service to employees regarding payroll inquiries and issues.

Yellow Corp./YRC Freight
Indianapolis, IN

Administrative Assistant
03.2020 - 02.2022

Job overview

  • Complete payroll
  • Adjust and complete timecards
  • Write attendance letters as they generate
  • General clerical
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted development and implementation of new administrative procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed strategies to streamline and improve office procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

YRC Freight
Indianapolis, IN

General Clerk
01.2014 - 01.2020

Job overview

  • Billing
  • Appointments
  • Dispatch help
  • Dock office work-printing bills
  • Customer service
  • Windows
  • Notary Pubic
  • Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.

Senior Helpers
Greenfield, In

Caregiver
01.2011 - 06.2012

Job overview

  • Caring for seniors in their homes
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

National city/PNC Bank
Greenwood, In

Teller •Banking, Teller Supervisor, •Office Manager
03.2002 - 11.2010

Job overview

  • Cash handling
  • Account opening/ maintenance
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted cash drawers and made bank deposits.
  • Promoted bank's products and services by consistently cross-selling to customers.
  • Examined tellers' reports of daily transactions for accuracy.
  • Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Colorado Technical University
Colorado Springs, CO

Associate of Science from Health Administration
10.2010 - 11.2012

University Overview

Johnson Bible College
Knoxville, TN

No Degree
1.92

University Overview

for 1 semester and decided it, for me.

Availability
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Quote

It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates

Skills

  • Daily Payroll Activities
  • Payroll Processing
  • Training and Development
  • Payroll Administration
  • Office Systems Management
  • Interpersonal and Written Communication
  • Collaborative Team Member
  • Employee File Maintenance
  • Spreadsheet Creation
  • Employee Relations
  • Payroll Software Proficiency
  • Telephone Etiquette
  • Payroll Review
  • Termination Processing
  • Paperwork Processing
  • Multi-State Payrolls
  • Remote Conferencing
  • Accurate Documentation
  • Information Uploading
  • Payroll Policies and Procedures
  • Human Resources Department Processes
  • Concentration and Speed
  • I-9 Documentation
  • New Employee Paperwork
  • Stress Tolerance
  • Human Resource Information System (HRIS)
  • E-Mail and Telephone Communication
  • Dependable and Adaptable
  • Timecard Management
  • Review Timesheets
  • Microsoft Applications
  • Recordkeeping

Timeline

Payroll Specialist II
Yellow Corp.
02.2022 - 09.2023
Administrative Assistant
Yellow Corp./YRC Freight
03.2020 - 02.2022
General Clerk
YRC Freight
01.2014 - 01.2020
Caregiver
Senior Helpers
01.2011 - 06.2012
Colorado Technical University
Associate of Science from Health Administration
10.2010 - 11.2012
Teller •Banking, Teller Supervisor, •Office Manager
National city/PNC Bank
03.2002 - 11.2010
Johnson Bible College
No Degree
Rhea R. Riley