Rhea Singh
Louisville,KY
Summary
Compassionate, hardworking, and dedicated Registered Nurse with success in providing individualized patient care. Works well with diverse patient populations and promotes trusting relationships to improve outcomes. Efficiently coordinates with other healthcare professionals to advance patient management. Integrates safety protocols for comprehensive medical treatment
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Room Register Nurse
Jewish Shelbyville Hospital
02.2023 - Current
- Provide safe and comfortable healing environment
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Use of clinical judgment in prioritizing patient needs during high-stress situations
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Educated family members and caregivers on patient care instructions.
Mental health associate
The Brooke Dupont
06.2022 - 09.2022
- Provides care to patients by promoting a safe, comfortable, and therapeutic environment
- Attend to patient's behavioral problems and provide assistance in crisis interventions
- Maintain confidentiality of patient information
- Performs patient evaluations to determine treatment priorities such as take vital signs
Pharmacy Technician
CVS Health Lake Forest
05.2015 - 06.2022
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Technical support Analyst
Waystar
08.2019 - 08.2020
- Resolved complex technical issues for clients, enhancing overall system performance.
- Maintained high levels of customer satisfaction through empathetic listening and effective communication skills.
- Maintain client confidence by keeping their information confidential
Lifeguard and Swim Instructor
YMCA
05.2018 - 08.2019
- Observed recreational users to detect safety concerns and prevent ongoing violations
- Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment
- Ensure full regulatory compliance for all staff members and swimmers and led safety training to enhance overall awareness and skills
Hotel Receptionist
Days Inn
03.2010 - 05.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Education
Bachelor of Science - Nursing
University of Louisville
Louisville, KY01-2022
Bachelor of Science - Physical Fitness and Wellness
Eastern Kentucky University
Richmond, KY01.2018
Skills
- Licensed RN
- Direct patient care
- Task oriented
- BLS
- ACLS
- PALS
- Empathy
- Patient safety
- Team collaboration
- IV Therapy
- Good listening skills
- Problem solving
- Patient assessment
- Emergency Care
- Confidentiality and HIPAA
- EHR proficiency
- Clinical judgement
- Medication administration
- Adaptability
- Microsoft Office proficiency
- Patient education
- Self-motivated
Certification
- Basic Life Support - American Heart Association
- Advanced Cardiovascular Life Support - American Heart Association
- Pediatric Advanced Life Support - American Heart Association
Timeline
Emergency Room Register Nurse
Jewish Shelbyville Hospital
02.2023 - Current
Mental health associate
The Brooke Dupont
06.2022 - 09.2022
Technical support Analyst
Waystar
08.2019 - 08.2020
Lifeguard and Swim Instructor
YMCA
05.2018 - 08.2019
Pharmacy Technician
CVS Health Lake Forest
05.2015 - 06.2022
Hotel Receptionist
Days Inn
03.2010 - 05.2015
Bachelor of Science - Physical Fitness and Wellness
Eastern Kentucky University
Bachelor of Science - Nursing
University of Louisville
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