Summary
Overview
Work History
Education
Skills
Reading, Writing, Storytelling
Languages
Software
Timeline
Generic

Rheagan Nelson

Clifton,VA

Summary

As a recent honors graduate of George Mason's Creative Writing program in the College of Humanities and Social Sciences (CHSS), I am looking for the opportunity to be part of a growing organization helping in the publishing, content creation, and editorial space.

While working my way through college and continue today, I am an enthusiastic team member at Barnes and Noble where I maintain an orderly store and keep shelves properly labeled. I have strong customer service and sales skills backed up by strong product knowledge. I am friendly and skilled at engaging professionally with talents in customer engagement and issue resolution.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Bookseller

Barnes And Noble Bookstore
06.2019 - Current
  • Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
  • Increased store revenue by effectively managing inventory and promoting special offers and discounts.
  • Supported a positive work environment by collaborating with team members to achieve collective goals.
  • Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
  • Provided exceptional customer service through active listening, addressing concerns promptly and professionally.


Cashier

Giant Food Stores
06.2018 - 06.2019
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier

Baskin Robbins Ice Cream
10.2016 - 08.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

Bachelor of Arts - Creative Writing

George Mason University
Fairfax, VA
08.2021 - 12.2023

Associate of Arts - General Studies

Northern Virginia Community College
Annandale, VA
08.2018 - 05.2021

Skills

  • Editing
  • Proofreading
  • Team Collaboration
  • Story Creation
  • Attention to Detail
  • Managing Deadlines
  • Microsoft Office and Google Drive Proficient
  • Self-Motivated
  • Organized

Reading, Writing, Storytelling

Stories have always been not only my escape, but my strength to see the good in the world when everything around me continued to either change or become dark. For reading and writing fantasy, the genre allowed me to challenge my imagination and test my skills of how far I could think outside the box. In my writing, I want to give a reader a world that not only they could believe in, but wish to experience as well. With entering the world of mysteries, guided by literary heroes such as Sherlock Holmes and Hercule Poirot, my mind is tested once again, this time on listening, observation, and the ability to see through lies and falsehoods; the box expanding once more by creativity and problem solving. 


Reading these stories as voraciously as possible, I could immerse myself into a book and never need to come back up for air for a whole day. The pages in my hands are my adventures, and the characters I meet are my allies and friends, who teach me life lessons I carry with me throughout my days. Because of these experiences, I want to be able to be in a position where I can give readers the same satisfaction as I receive when I'm given a new book, or a blank page to write on. 

Languages

Sign Language
Limited Working
English
Native or Bilingual

Software

Microsoft Office

Google Docs

Timeline

Bachelor of Arts - Creative Writing

George Mason University
08.2021 - 12.2023

Bookseller

Barnes And Noble Bookstore
06.2019 - Current

Associate of Arts - General Studies

Northern Virginia Community College
08.2018 - 05.2021

Cashier

Giant Food Stores
06.2018 - 06.2019

Cashier

Baskin Robbins Ice Cream
10.2016 - 08.2017
Rheagan Nelson