Rheann Stephens
Orlando,FL
Summary
Seeking mid level position to gain experience in the Department of Communications, Customer Service, Sales, and Dentistry.
Overview
2026
2026
years of professional experience
Work History
Cashier
Beauty Exchange Beauty Supply
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Set up new sales displays each week with fresh merchandise.
Store Associate
WaWa
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared and served hot and cold sandwiches based on customer preferences.
Shift Manager
Walgreens
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Business Assistant
Dellagio Dentist
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Patient Care Coordinator
Orofacial and Dental Implant Surgery
07.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Education
Bachelor of Arts - Public Relations, Marketing and Advertising
Bethune-Cookman University
Daytona Beach, FL12-2021
High School -
Ocoee High
Ocoee, FL05-2017
Skills
Computer Skills
- Macintosh: Final Cut, Photoshop, InDesign
- Adobe Premiere Pro (Video Editing), Adobe Spark
- PC: MS Word, PowerPoint
- Dentrix, Carestream
Timeline
Patient Care Coordinator
Orofacial and Dental Implant Surgery
07.2024 - Current
Cashier
Beauty Exchange Beauty Supply
Store Associate
WaWa
Shift Manager
Walgreens
Business Assistant
Dellagio Dentist
Bachelor of Arts - Public Relations, Marketing and Advertising
Bethune-Cookman University
High School -
Ocoee High
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