Rheanna Mears
San Diego,CA
Summary
I am an organized and dependable candidate successful at utilizing interpersonal skills, excellent time management and problem-solving skills. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm hoping to use my experience and skills to succeed at any position I'm hired in.
Overview
3
3
years of professional experience
Work History
Retail Sales Consultant
AT&T Mobility
10.2022 - Current
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Resolved customer complaints promptly, maintaining a positive brand image.
Assistant Store Manager
Aldo Shoes
04.2022 - 10.2022
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Keyholder Manager
Vishions
09.2020 - 04.2022
- Increased sales performance through effective product knowledge and targeted upselling techniques.
- Contributed to the attainment of sales goals by consistently meeting or exceeding individual targets.
- Managed cash register operations accurately, balancing daily transactions and making bank deposits as needed.
- Resolved customer issues professionally while maintaining composure under high-pressure situations.
Education
Associate of Science - Psychology
Pikes Peak Community College
Colorado Springs, CO05.2025
Skills
- Customer Satisfaction
- Cash handling
- Critical thinking
- Computer literacy
- Building rapport
- Technical skills
- Customer service
- Excellent communication
- Problem-solving
- Multitasking
Timeline
Retail Sales Consultant
AT&T Mobility
10.2022 - Current
Assistant Store Manager
Aldo Shoes
04.2022 - 10.2022
Keyholder Manager
Vishions
09.2020 - 04.2022
Associate of Science - Psychology
Pikes Peak Community College
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