Rheena Valencia
Martinez,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Clinical Lab Assistant- Surgical Pathology
Sutter Health; Alta Bates Summit Medical Center
07.2023 - Current
- Collaborated cross-functionally with other lab departments on complex cases, improving overall diagnostics capabilities.
- Enhanced patient care by providing timely and accurate test results to healthcare providers.
- Used correct formulas and procedures to prepare solutions and reagents for testing needs.
- Achieved consistent compliance with OSHA regulations by adhering to proper disposal procedures for biohazardous materials.
- Conducted routine equipment maintenance, minimizing downtime and ensuring optimal performance at all times.
- Documented and verified patient information using laboratory information system (Epic, Power Path as well as Sun Quest Proficient)
- Increased accuracy of test results through meticulous attention to detail in specimen handling and analysis.
Clinical Laboratory Assistant
Sutter Health; Alta Bates Summit Medical Center
01.2021 - 07.2023
- Cross trained in both Clerical as well as Specimen Processing.
- Registering patient's demographics and insurance information on EPIC to process outpatient's dropped off specimen.
- Maintained inventory of laboratory supplies, ensuring uninterrupted operations and efficient workflow management.
- Ensured a safe working environment through strict adherence to safety protocols and routine equipment maintenance checks.
- Provided timely and accurate test results, aiding physicians in making informed treatment decisions.
- Assisted with training new staff members, sharing knowledge of lab procedures and best practices for efficient operation
Front Office Manager
Wholesale Cabinet Center
01.2017 - 03.2020
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Coached employees through day-to-day work and complex problems.
Education
Associate of Arts -
Diablo Valley College
Pleasant Hill, CA06.2008
Skills
- EPIC, Power Path and Sun Quest Proficient
- Patient Records Documentation
- Laboratory safety protocols
- HIPAA Compliance
- Clinical Documentation
- Sample Processing
- Flow Cytometry
- Critical Thinking
- Blood and Urine Analysis
- Medical Terminology
- Staff Training
- Data Analysis and Documentation
Timeline
Clinical Lab Assistant- Surgical Pathology
Sutter Health; Alta Bates Summit Medical Center
07.2023 - Current
Clinical Laboratory Assistant
Sutter Health; Alta Bates Summit Medical Center
01.2021 - 07.2023
Front Office Manager
Wholesale Cabinet Center
01.2017 - 03.2020
Associate of Arts -
Diablo Valley College
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