Rheina Ashley Isla
Tracy,CA
Summary
Dynamic retail leader with a proven track record at ARC'TERYX, excelling in business management and team development. Skilled in SQL and leveraging data-driven insights to enhance operational efficiency. Recognized for cultivating strong client relationships and implementing strategies that significantly improved sales performance. Detail-oriented and committed to fostering a high-performing team culture.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
ARC'TERYX
Livermore, CA
08.2022 - 03.2025
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Trained new employees on store policies, procedures and customer service standards.
Store Manager
ARC'TERYX
Livermore, USA
05.2024 - 01.2025
- Established store tactics and strategies to achieve operational performance and sales goals.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Operations Lead
ARC'TERYX
Livermore, CA
11.2021 - 08.2022
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented new operational procedures, resulting in an increase in process efficiency.
- Facilitated team meetings to discuss operational challenges and brainstorm solutions.
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
Fulfillment Associate / ICQA Trainer
AMAZON
Tracy, USA
06.2019 - 09.2021
- Collaborated with team members to ensure efficient workflow
- Filled orders according to defined standards using standard picking system.
- Tracked inventories and input equipment counts into warehouse databases.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Worked collaboratively in ICQA department to deliver comprehensive, effective onboarding training.
Education
Data Analytics Certificate -
Coursera
04-2025
Bachelor of Science - Business Administration & Concentration in Finance
SAN FRANCISCO STATE UNIVERSITY
San Francisco, CA05.2022
High School Diploma -
KIMBALL HIGH SCHOOL
Tracy, CA05.2018
Skills
- Leadership
- Business Management
- Detail-Oriented
- SQL
- Python
- Microsoft Excel
- Microsoft Office
- CEGID
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Store Manager
ARC'TERYX
05.2024 - 01.2025
Assistant Store Manager
ARC'TERYX
08.2022 - 03.2025
Operations Lead
ARC'TERYX
11.2021 - 08.2022
Fulfillment Associate / ICQA Trainer
AMAZON
06.2019 - 09.2021
Data Analytics Certificate -
Coursera
Bachelor of Science - Business Administration & Concentration in Finance
SAN FRANCISCO STATE UNIVERSITY
High School Diploma -
KIMBALL HIGH SCHOOL