Rhelyn Winfield
Virginia Beach,VA
Summary
I started work as a simple, nobody, 17 year old early graduate, at a Pizza Hut. My dedication moved me from cashier, to trainer, to manager in training in less than a year. Once I left there, I started working at a local appliance retailer just as an appliance detailer in the back warehouse filling in for someone out on injury. In just a year I went from detailer, to Social Media Manager, to Social Manager as well as Sales Representative, then to Social Manager as well as Head of Sales! I would like for you to know that when you hire me, you don't hire for just that current position; You hire me to improve not just myself, but your company as well!
Overview
2
2
years of professional experience
Work History
Salesperson & Social Manager
Brad’s Home Center
Portsmouth, VA
12.2021 - 06.2023
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed key customer relationships to increase sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Monitored customer order process and addressed customer issues.
- Created promotions as well as ads for said promotions to post on social media to increase customer traffic
- Tracked social media metrics to determine audience growth rate, volume, and reach.
- Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
- Used editing and graphic design tools to create content and visuals for social channels.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
Trainer
Pizza Hut
Virginia Beach, VA
01.2021 - 09.2021
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Monitored training effectiveness through observation and metrics analysis.
- Managed learning experience consistent with company philosophy and company-wide strategies.
- Notified stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training.
Education
High School Diploma -
Landstown High School
Virginia Beach, VA01.2021
Skills
- B2B and B2C Sales
- Product Management & Pricing
- Customer Care & Conflict Resolution
- Market Research and Analysis
- Effective Customer Upselling
- Processing Payments
- Staff Training and Motivation
- CPR Certified
- Adobe Photoshop Certified
- Microsoft Word & Excell Experienced
- Dependable, Responsible, & Attentive
- Organization and Time Management
- Scheduling & Routing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I’m no longer quite sure what the question is, but I do know that the answer is “Yes.”
Leonard Bernstein
Timeline
Salesperson & Social Manager
Brad’s Home Center
12.2021 - 06.2023
Trainer
Pizza Hut
01.2021 - 09.2021
High School Diploma -
Landstown High School
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