Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Awards
Personal
Work Related Experience/OJT
Timeline
Generic
Rhema Kohl

Rhema Kohl

Kittery

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.

Overview

13
13
years of professional experience

Work History

Sales Associate Overnight Stocker

Walmart
08.2021 - Current
  • Unloading goods from the truck.
  • Pulling carts and pallet from the backroom (About 25lbs and up).
  • Stocker on groceries and General Merchandise.

Senior Cashier Associate

Kittery Trading Post
07.2017 - Current
  • Provides quality service to our customers in store and via phone for some special-order products.
  • Handling returns and exchange of goods in store.
  • Processing hunting, fishing, and ATV license.
  • Cashier at Shooting Sports department to double check all the details before doing the final sale of the firearms.
  • Learning the company requirements of receiving funds from customers in payment of goods, disbursing funds and recording all transactions.

Cashier/ Inventory Control (Layaway)

Walmart
04.2016 - 05.2017
  • Assist customer on their Layaway accounts.
  • Accepting payment for their layaway accounts.
  • Pulling carts and pallet from the backroom (About 25lbs and up).
  • Stocker on Garden Center.
  • Assist Customer in all inquiries and concern.
  • Cashier trained.
  • Personal Shopper for online order.
  • Making sure that all necessary items are binned and audit at the backroom
  • Making sure that all items that are empty in the shelf will be filled up for customer
  • (MOD) Setting up necessary mods on every department and seasonal.

Executive Assistant to General Manager

GlaxoSmithKline Philippines
07.2012 - 02.2014
  • Manage all the schedule of the General Manager with regards to meeting and Personal appointment.
  • Booked travel Domestic and International for the GM and the entire Consumer Department Team.
  • Over-all liaison on event and department facilities. Ocular locations for event and manage payment for each supplier.
  • Over-all liaison for international guest with regards to booking of hotel, flights, in transit and dietary of our guest.
  • Assist & train new contractual employee with regards to the system (JDE and E-forms).
  • Point person for Sales team domestic flights and hotel booking.
  • Monitoring the general expenses of the Administration department.
  • Process purchase order for supplies needed for entire department.
  • Doing personal and business bank transaction for the GM.
  • IT Support for minor technical problem with the systems and laptop.
  • Coordinate necessary meeting and quotations from different suppliers.

Education

Bachelor of Science - Accountancy

University of Perpetual Help Rizal
Philippines
01.2003

Skills

  • Cash handling and management
  • Customer service excellence
  • Computer skills
  • Data entry
  • Administrative support
  • Time management
  • Clerical support
  • Dedicated team player
  • Scheduling and calendar management
  • Meticulous attention to detail

Languages

English & Tagalog

Hobbies and Interests

Singing, Dancing, Crafting, Movies, Reading, Gardening, Computers, Cars and Event Coordinator.

Awards

OVER-ALL EMPLOYEE OF THE MONTH January 2017 Walmart Williston

EMPLOYEE OF THE MONTH June 2018 Kittery Trading Post

Personal

USA Permanent Resident since 2014. Born on the 2nd of November 1982. 

Married. Bubbly and a great friend.

Work Related Experience/OJT

  • December 2010 – July 2012: Knoll Ridges Incorporation Philippines Administrative Assistant (Client: GSK Philippines)
  • August 2010 –October 2010: Destinations Wine & Dine Singapore -Cashier/Service Crew/Accounting Assistant (Trainee)
  • October 2008 – December 2009: B.W.I. Group Philippines - Training Assistant/Executive Assistant (Project Base)
  • October 2007 – June 2008: H.S.B.C. Philippines Call Center - Customer Service Associate
  • May 2003 - Dec. 2006: AAI Worldwide Inc. Philippines- Data Encoder/Inventory Assistant/Accounting Assistant

Timeline

Sales Associate Overnight Stocker

Walmart
08.2021 - Current

Senior Cashier Associate

Kittery Trading Post
07.2017 - Current

Cashier/ Inventory Control (Layaway)

Walmart
04.2016 - 05.2017

Executive Assistant to General Manager

GlaxoSmithKline Philippines
07.2012 - 02.2014

Bachelor of Science - Accountancy

University of Perpetual Help Rizal

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Rhema Kohl