Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhe’Mija Skyler

Dallas

Summary

Dynamic and dedicated professional with a strong background in customer service and food preparation at Cava Grill. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in knife handling and maintaining food safety standards, contributing to increased customer satisfaction and operational efficiency. Recognized for delivering exceptional service and training new staff.

Overview

3
3
years of professional experience

Work History

Team Member

Cava Grill
11.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Grill Cook

Cava Grill
11.2023 - Current
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Efficiently managed time by prioritizing tasks according to importance and urgency.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Team Member

Dairy Queen
12.2021 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Prep Cook Trainer

Dairy Queen
12.2021 - 11.2023
  • Assisted in menu development by contributing innovative recipe ideas that catered to diverse dietary preferences and restrictions.
  • Collaborated with team members to ensure timely completion of tasks, resulting in smooth kitchen operations during peak service hours.
  • Facilitated cross-training opportunities for staff members to increase versatility among team roles, resulting in improved flexibility during scheduling or unexpected absences.
  • Adhered to strict dietary guidelines when preparing meals for guests with allergies or specific requirements, ensuring a safe dining experience for all patrons.

Education

John Horn High School
Mesquite, TX

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Knife handling
  • Cooking
  • Food handling

Timeline

Team Member

Cava Grill
11.2023 - Current

Grill Cook

Cava Grill
11.2023 - Current

Team Member

Dairy Queen
12.2021 - 11.2023

Prep Cook Trainer

Dairy Queen
12.2021 - 11.2023

John Horn High School