RHESA SCOTT-SANDIFER
Healthcare Manager
Crown Point,IN
Summary
Healthcare Manager and Surgical Technology Program Director with proven expertise in performance assessments, team coaching, and data analysis. Demonstrated success in financial management and resource allocation, achieving significant cost reductions while enhancing operational efficiency. Experienced in leading quality improvement initiatives that elevate patient safety and care standards. Strong communicator skilled in fostering collaboration across teams to drive strategic planning and achieve organizational objectives.
Overview
26
26
years of professional experience
4
4
Certifications
Work History
HR Coordinator
BUCHANAN LLC/RJS SERVICING, LLC
Morristown, IN
09.2024 - Current
- Managed employee onboarding, ensuring seamless transitions for new hires.
- Facilitated training sessions to enhance staff skills and knowledge.
- Collaborated with management on employee engagement initiatives and events.
- Handled employee inquiries regarding policies and procedures efficiently.
- Supported performance appraisal processes through data collection and analysis.
- Resolved employee relations issues using effective communication and problem-solving techniques.
- Directed recruitment efforts to attract top talent and build cohesive teams.
- Maintained compliance of employee records with applicable laws and regulations.
Surgical Technology Instructor
STELLAR COLLEGE
Chicago, IL
04.2024 - 09.2025
- Created lesson plans for technology courses at Stellar College.
- Instructed students in software applications and coding languages.
- Facilitated workshops to strengthen practical technology skills.
- Evaluated student progress, delivering constructive feedback on assignments.
- Collaborated with faculty to incorporate technology within the curriculum.
- Mentored students in independent projects and technology-focused research.
- Assisted in maintaining computer lab equipment and performing software updates.
Sterile Processing Department Supervisor
ADVOCATE TRINITY HOSPITAL
Chicago, Illinois
03.2019 - 08.2024
- Developed, trained, and mentored a team of qualified staff for effective task execution.
- Introduced educational courses to promote professional growth among employees.
- Ensured compliance with AAMI, AORN, IAHCSMM, OSHA, and JC standards through ongoing education.
- Evaluated performance and analyzed KPIs to identify areas for operational improvement.
- Conceptualized and implemented a quality assurance program to enhance patient outcomes.
- Maintained strict infection control and isolation protocols to minimize contamination risks.
- Managed inventory effectively using cost-efficient ordering processes for SPD and operating room.
Sterile Processing Department Supervisor
METHODIST HOSPITAL
Merrillville, Indiana
02.2018 - 03.2020
- Mentored and trained a skilled team, fostering professional growth through diverse educational courses.
- Ensured compliance with AAMI, AORN, IAHCSMM, OSHA, and JC standards to maintain quality.
- Analyzed KPIs and evaluated performance to drive productivity and identify improvements.
- Developed a quality assurance program to enhance patient outcomes effectively.
- Implemented strict infection control protocols to minimize contamination risks consistently.
- Optimized inventory management with cost-effective ordering for SPD and operating room.
Surgical Technology Curriculum Consultant
HARPER COLLEGE
Palatine, Illinois
01.2016 - 12.2019
- Developed curriculum materials aligned with educational standards and student needs.
- Collaborated with faculty to enhance teaching strategies and course delivery methods.
- Conducted comprehensive program evaluations to assess curriculum effectiveness and relevance.
- Facilitated training sessions for educators on innovative teaching practices and tools.
- Researched current educational trends to inform curriculum development initiatives.
Interim Surgical Technology and Sterile Processing Program Director / Instructor
MALCOLM X COLLEGE
Chicago, Illinois
08.2016 - 03.2018
- Designed comprehensive curriculum and evaluated assessments for effective training of surgical technologists.
- Coordinated hands-on clinical shifts to integrate classroom learning with practical experiences.
- Utilized engaging materials to enhance information retention and recognized top performers.
- Contributed innovative solutions in team meetings, improving patient care and overall company success.
Surgical Technology Program Director
BROWN MACKIE COLLEGE
Merrillville, IN
02.2006 - 01.2016
- Spearheaded cross-functional collaboration, revitalizing program aspects and establishing critical guidelines for instructors.
- Launched strategic plans, solidifying campus direction to align with institutional missions and values.
- Pioneered on-boarding processes, evaluating applications to identify promising candidates.
- Analyzed data on student demographics, performance, attendance, and clinical involvement for insights.
- Developed programs enhancing student retention and increasing alumni engagement rates.
- Implemented solutions for corrective actions to support under-performing students.
Surgical Technology Instructor
OLYMPIA COLLEGE
Merrillville, Indiana
09.2002 - 01.2006
- 4 years
- Developed lesson plans for technology courses at Stellar College.
- Taught students various software applications and coding languages.
- Facilitated hands-on workshops to enhance practical technology skills.
- Evaluated student progress and provided constructive feedback on assignments.
- Collaborated with faculty to integrate technology into the curriculum.
Certified Surgical Technologist
METHODIST HOSPITALS
Merrillville, Indiana
02.2001 - 08.2003
- Assisted surgeons by preparing instruments and equipment for total joint replacement procedures.
- Maintained sterile fields during surgical operations to ensure patient safety.
- Cleaned and restocked operating rooms, organizing all required supplies and equipment.
- Prepared patients on operating tables using sterile drapes to minimize exposure.
- Provided technical assistance to surgeons and surgical teams throughout procedures.
- Monitored patients’ conditions during surgery, reporting changes to surgical staff.
- Conducted pre-operative interviews, documenting vital signs and relevant medical history.
- Participated in continuing education activities to enhance surgical support skills.
Certified Surgical Technologist
CHRIST HOSPITAL
Chicago, Illinois
08.1999 - 08.2002
- Prepared operative suite for surgery by gathering and verifying necessary supplies and equipment.
- Organized turnover of O.R. suites between cases, ensuring cleanliness and proper waste disposal.
- Verified ID badges and secured access to unit to mitigate potential security risks.
- Supported diagnostic and technical procedures, enhancing overall operational efficiency.
Certified Surgical Technologist
Rush Oak Brook Surgery Center
Oak Brook, Illinois
- Contract
Certified Surgical Technologist
Center for Minimally Invasive Surgery
Munster, Indiana
- Contract
Education
MBA - Healthcare
Indiana Wesleyan University
Marion, IN01-2027
Bachelor of Applied Science - Healthcare Management
Siena Heights University
Adrian, MI12-2015
Certificate of Technical Studies - Surgical Technology
Horizon Career College
Merrillville, IN09-1999
Skills
- Quality assurance and control
- Program development and management
- Technical integration
- Data analysis and statistics
- Medical credentialing
- Curriculum design
- Team leadership and mentoring
- Written and oral communication
- Electronic medical records (EMR) management
- Internal database administration
- Business management strategies
- Corporate consulting expertise
- Project oversight and management
- Performance evaluation techniques
- Employee onboarding processes
- HR metrics and analytics
- Payroll administration and compliance
- Networking and relationship management
- Data entry and reporting skills
- Labor law compliance knowledge
- Compensation analysis techniques
- HR software proficiency
- Background verification processes
- Confidentiality and discretion practices
- Succession planning strategies
- Microsoft Office Suite expertise
- HR policy compliance oversight
- Clinical coordination and supervision
Extracurricular Activities
Member, Association for Surgical Technology and Surgical Assisting
Member, Healthcare Sterile Processing Association
Member, National Notary Association
Personal Information
Title: Healthcare Manager
Certification
Certified Surgical Technologist - NBSTSA - 2002
Timeline
HR Coordinator
BUCHANAN LLC/RJS SERVICING, LLC
09.2024 - Current
Surgical Technology Instructor
STELLAR COLLEGE
04.2024 - 09.2025
Sterile Processing Department Supervisor
ADVOCATE TRINITY HOSPITAL
03.2019 - 08.2024
Sterile Processing Department Supervisor
METHODIST HOSPITAL
02.2018 - 03.2020
Interim Surgical Technology and Sterile Processing Program Director / Instructor
MALCOLM X COLLEGE
08.2016 - 03.2018
Surgical Technology Curriculum Consultant
HARPER COLLEGE
01.2016 - 12.2019
Surgical Technology Program Director
BROWN MACKIE COLLEGE
02.2006 - 01.2016
Surgical Technology Instructor
OLYMPIA COLLEGE
09.2002 - 01.2006
Certified Surgical Technologist
METHODIST HOSPITALS
02.2001 - 08.2003
Certified Surgical Technologist
CHRIST HOSPITAL
08.1999 - 08.2002
Certified Surgical Technologist
Rush Oak Brook Surgery Center
Certified Surgical Technologist
Center for Minimally Invasive Surgery
MBA - Healthcare
Indiana Wesleyan University
Bachelor of Applied Science - Healthcare Management
Siena Heights University
Certificate of Technical Studies - Surgical Technology
Horizon Career College