Rhett Bechtel

• Coordinated with General Manager in different operational issues and promotional activities.
• Supervised operations team to support operational excellence and excellent customer service.
• Developed systems and procedures to improve operational quality and team efficiency.
• Taught employees how to collaborate on daily job tasks and achieve service targets.
• Open or close the store
• Help customers check out via the POS cash register
• Stock the store/face the shelves
• Receive trucks from DC Warehouse and unload and put away products on shelves
• Sign in/Scan vendors for Vendor deliveries
• Cash handling, Money handling, Safe replenishment
• Direct deposit drop offs to banks from store
• Help in pharmacy if needed for customers.
• Train new hires the proper way to do their jobs/tasks assigned to them
• Complete daily tasks, computer office work, invoices, spreadsheets, paperwork etc.
• Daily End of Day Safe balance check/register replenishments
• Work backroom pull reports and Freshness check reports
• Provide excellent customer service at all times with a positive and upbeat outlook
• Always working hard for the company to get things done

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Enforced company policies and regulations with employees.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
• Conducted routine inspections to check quality and compliance with established specifications.
• Applied security, safety and loss prevention strategies during shifts.
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Completed cash and credit card transactions accurately using POS software.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Open or close the store
• Help customers check out via the POS cash register
• Stock the store/face the shelves
• Receive trucks from DC Warehouse and unload and put away products on shelves
• Sign in/Scan vendors for Vendor deliveries
• Cash handling, Money handling, Safe replenishment
• Direct deposit drop offs to banks from store
• Help in pharmacy if needed for customers.

- Either opened or closed the store but sometimes worked middle shift.

- Help customers when they needed assistance and providing excellent customer service.

- Delegate different tasks between different employees.

- Handled money for the store safe. (Making change or counting it to make sure it's balanced.)

- Counted the register's tills to make sure the money was in order.

- Unloaded the trucks when they came in.

- Stocked the shelves and rotated product to keep expiration dates up to date.

- Scanned out damaged or expired products for store claims.

- Blocked the store to help with presentation.

- Help clean the store when necessary.

- Processed orders in Photo Lab for customers (Also taking Passports pictures for customers)

- Covered in the Pharmacy by checking out customers in line or filling prescriptions orders.

- Completing my daily task sheet and help build the store/seasonal displays for new holidays.

- Making new UPC/Mylar sale tags for products when they need a new one.

- Printing out and hanging new sale tags for Price Changes.

- Pulling down and putting up new tags every week and new monthly tags at the start of the month.

• Stock/rotate products. (Dairy Included)
• Unload dairy truck.
• Clean/organize dairy cooler.
• Fill out task sheets.
• Clean shelves.
• Manage other employees.
• Code/Catalog backroom for Inventory.
• To always provide excellent customer service.

• Fill out task sheets/employee stock rates.
• Stock/rotate shelves.
• Unload PDC trucks/ C&S trucks.
• Manage employees/make a game plan.
• Work, clean and organize the back room.
• To always provide excellent customer service.
• Pick up/code overstock.
• Code/Catalog backroom for Inventory.
• Build displays/work trailer to build displays.
• Do over-rides for customers and help on register when needed.
• Lock up cashier tills at end of night.

• Stock/rotate dairy product.
• To always provide excellent customer service.
• Unload dairy truck.
• Clean/organize dairy cooler.
• Fill out task sheets.
• Being organized and arrive for my shift on a timely manner.

• Maximize profit and minimize theft/fraud.
• Monitor CCTV surveillance/ record tapes
• File reports, interview employees for internal fraud.
• Security sticker high end merchandise.
• To always provide excellent customer service.
• Check customer's receipts at the door.
• Patrol the store for suspicious customers.
• Check BOLO reports.
• I have done and witnessed in internal employee theft/fraud interviews.
• I have pulled CCTV surveillance to help with a theft.
• I have stopped a customer from stealing from the store.
• Organized and well spoken to customers
• Well aware of my surroundings and to take charge of situations in a respectful manner.