Rhett Jensen
Las Vegas,NV
Summary
Talented and self-motivated Administrator who is highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Proven track record of successfully streamlining operations and reducing costs while increasing patient and employee satisfaction. Detail-oriented and highly motivated team player looking to create the best facilities in the area.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrator
Life Generations Healthcare
06.2021 - 04.2024
- Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
- Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various departments for optimal treatment plans.
- Developed strategic partnerships with local healthcare providers to expand services offered, enhancing overall care quality for patients.
- Managed annual budgets responsibly while ensuring adequate allocation of resources across all departments to maintain optimal functionality levels.
- Boosted revenue generation through successful implementation of budgeting strategies targeting patient and provider demographics.
- Implemented cost-saving measures that improved financial performance without compromising patient care or employee satisfaction levels.
- Enhanced department efficiency through development and implementation of new healthcare policies and procedures.
- Reduced operational costs by negotiating better contracts with vendors and optimizing resource allocation.
- Increased staff productivity by providing ongoing training and professional development opportunities for employees.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Licensed Administrative Assistant
Life Generations Healthcare
04.2021 - 06.2021
- Improved workflow efficiency with creation of templates and standardized forms for routine tasks.
- Increased team productivity by distributing workload evenly among staff members and monitoring progress regularly.
- Managed budgetary matters for department expenses, ensuring cost-effective allocation of resources.
- Reinforced positive working relationships with clients/vendors through timely and courteous correspondence, fostering high level of trust among all parties.
- Supported high-level decision-making with thorough research and data analysis for executive team members.
- Assisted in employee onboarding by preparing orientation materials, scheduling training sessions, and providing ongoing support for new hires.
- Reduced workload for executives by managing schedules, coordinating meetings, and handling correspondence.
- Organized large-scale events such as conferences or workshops, demonstrating strong project management skills from planning through execution stages.
- Boosted company reputation by delivering exceptional customer service to both internal and external stakeholders.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Administrator in Training
Life Generations Healthcare
04.2019 - 04.2021
- Shadowed senior team members to learn all related jobs and tasks.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Performed administrative functions, budgeting and overseeing employee roles in each department.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Created and managed project plans, timelines and budgets.
- Devised and implemented processes and procedures to streamline operations.
Administrative Intern
Marquis Company
01.2019 - 04.2019
- Gained hands-on experience in various healthcare programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Owner/Operator
Budget Body Works
04.2013 - 12.2017
- Managed day-to-day business operations including budgeting, customer satisfaction and quality of work.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Repaired damaged bodywork using specialized tools, restoring structural integrity with precision craftsmanship.
Public Health Intern
Journeys DDA
01.2017 - 04.2017
- Coordinated volunteer activities for community outreach events, fostering culture of civic engagement and awareness around key issues affecting population''s health status.
- Engaged members of public in available resources through friendly and knowledgeable support.
- Provided extensive clerical support to manage correspondence, files, and communications.
- Monitored emerging public health threats, informing appropriate responses from relevant agencies.
- Raised awareness about disease prevention through educational workshops and presentations.
- Presented research findings at conferences, contributing to broader knowledge base within field.
- Assisted with planning and implementation of special events.
- Gathered, organized, and analyzed data on public health concerns.
- Participated in quality improvement initiatives within organization, working alongside staff members to enhance service delivery standards across various programs.
Education
Bachelor of Science - Public Health
Brigham Young University - Idaho
Rexburg, ID04.2017
Skills
- Operations Management
- Healthcare management
- Patient Safety
- Ethics and Professionalism
- Healthcare compliance
- Staff Training and Development
- Organizational Development
- Facility Management
- Decision-Making
- Critical Thinking
Certification
- NHA License - Current
Timeline
Administrator
Life Generations Healthcare
06.2021 - 04.2024
Licensed Administrative Assistant
Life Generations Healthcare
04.2021 - 06.2021
Administrator in Training
Life Generations Healthcare
04.2019 - 04.2021
Administrative Intern
Marquis Company
01.2019 - 04.2019
Public Health Intern
Journeys DDA
01.2017 - 04.2017
Owner/Operator
Budget Body Works
04.2013 - 12.2017
Bachelor of Science - Public Health
Brigham Young University - Idaho
- NHA License - Current
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