RHETT LILLY

• Replaced pool filters and maintained chlorinators and heating equipment.
• Performed repairs and tested pool equipment to verify safe and proper operation; such as motors, filters, and psi operators.
• Adjusted chlorinators and added chemicals to balance pool levels.
• Maintained swimming pools by vacuuming, skimming and cleaning scum gutters and baskets.
• Taking into consideration and care of customers needs, wants, and disabilities.

Technical work
• Diagnose and repair leaks, clogs, backups, and pipe failures
• Install, maintain, and replace pipes, fixtures, water heaters, and drainage systems
• Operate drain‑cleaning equipment such as augers, jetters, cameras, and locators
• Perform hydro‑jetting, snaking, and camera inspections to identify problems
• Read and interpret blueprints, schematics, and job specifications
• Ensure systems comply with local plumbing codes and safety standards

Customer service and professionalism
• Communicate findings, repair options, and costs clearly to customers
• Provide courteous on‑site service and maintain a clean work area
• Build trust by completing work efficiently and on schedule
• Handle emergency calls and troubleshoot under pressure

Work habits and reliability
• Maintain accurate service records and job documentation
• Manage inventory, tools, and equipment responsibly
• Work independently or as part of a crew
• Follow strict safety procedures in residential, commercial, and industrial settings

• My part at Phoenix Drain Solutions was a mixture of mechanical work under, above ground plumbing as well as cast iron pipe cleaning, and repairing.
• Using machinery such as a Super Mini Cleaner/Miller, and the Raptor Cutter, used to clear any loose or breakable objects, as well as clear debris.
• Ensured compliance with safety standards during all phases of work.
• Installed, maintained, and repaired residential and commercial plumbing systems.
• Cut, assembled, and installed pipes and tubes with attention to existing infrastructure.
• Followed blueprints and building codes for installation of water, gas, and sewage systems.

• Maintaining the water chemicals, replacing and fixing broken parts; such as PVC pipes coming from the equipment to the pool.
• Fixing or replacing motors or parts to equipment when needed.
• Removed stains from various surfaces using appropriate cleaning solvents.
• Utilized eco-friendly cleaning products to support sustainability efforts.
• Followed procedures for the use of chemical cleaners to prevent damage to floors and fixtures.
• Provided excellent customer service by responding promptly to requests and concerns.

• Maintained tools and equipment in optimal condition by properly loading, unloading and cleaning.
• Fostered camaraderie and teamwork by assisting team members in different areas of road projects.
• Walked alongside paver to shovel and rake areas of asphalt that required leveling.
• Leveraged various tools and equipment to shovel, rake and compact materials at road construction projects.
• Maintenance and clean tools, equipment, and machinery during downtimes.