I have a diverse educational and professional background. I am looking for a long term position where I can add value and show you my skills. My educational background in business is completely different than my career in the technology field. For 22 years I worked in telecommunications at Lumen, where I had many different jobs and I can adapt. I am very flexible and I can learn how to do anything.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Assistant
AMERI-TECH COMMUNITY MANAGEMENT, Inc.
Clearwater, USA
10.2023 - Current
Perform independently at remote sites a broad range of project management and maintenance responsibilities while communicating with board members, residents, HR and property managers
While at different properties I do many things: Activate key cards, measure pool chemicals, fill up the vending machines, manage email lists and weekly emails, set up maintenance appointments for properties, assist with plumbing issues, and prepare the clubhouse to host the county election
I created a resident filing system that has made the organization run smoothly
Complete administrative tasks including preparing and editing community emails and mailouts, filing, correspondence, answering phones, and attend to people with many different personalities
Customer Communications Technician
LUMEN TECHNOLOGIES
Littleton, USA
12.1999 - 08.2022
Performed remote test and turn-up and repair of SONET OC level circuits and systems while interfacing with internal and external groups to ensure end-to-end service continuity for company initiated and service activation requests
Established remote software and digital cross-connects to facilitate network continuity for provisioning orders requiring company's fiber optic network
Recommended redesigns and changes in assignments while analyzing data bases to determine appropriate actions
Issued work requests and initiate dispatches to Local Network operations when physical work required
Trained and supported co-workers on previous work position responsibilities and relevant company processes
Performed various departmental functions while conducting remote testing of DS-1 level circuits for provisioning and company initiated orders
Interpreted and completed design of DS-0 level circuits for provisioning and company initiated orders while assigning central office and local loop facilities