Rhett Thomas
Stephenville,TX
Summary
Results-oriented Management Assistant driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements. Detail-oriented Marketing Advisor with extensive knowledge of Erath and surrounding counties and Hospitality marketing. Dynamic individual with proven history of innovative and effective marketing. Committed to accurate and detailed research. Barista knowledgeable of coffee shop operations including impeccable customer service, staff management, supply ordering and creating warm, welcoming environments. Excellent memory for complex drink requests. Successful upselling snacks, merchandise and seasonal specials.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Management Assistant
Enterprise Rent-A-Car
06.2022 - Current
- Described product to customers and accurately explained details and care of vehicles.
- Gained knowledge of company policies, protocols and processes.
- Conceptualized innovative sales solutions to increase company revenue.
- Handled day-to-day customer or client questions via telephone or email.
Barista
Starbucks
05.2016 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Upsold specialty items with beverages, increasing store sales.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Lead Teller
TexasBank
11.2018 - 05.2022
- Educated customers on the use of banking websites and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Analyzed customer data such as financial statements to determine the level of risk involved in extending credit.
Marketing Advisor
The Gallery House Bed & Breakfast
09.2019 - 09.2021
- Collected local data using various research methods to broaden results and optimize marketing strategies.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
- Identified appropriate marketing channels and target customers for campaigns.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Data Entry Clerk
Shiloh Benefit Group
08.2018 - 11.2018
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Documents completed work in appropriate logbooks.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Identified data entry errors and reported to necessary departments.
Education
BBA - Business Adminitrataion
Tarleton State University
Stephenville, TX08.2017
High School Diploma -
Stephenville High School
Stephenville, TX05.2014
Skills
- Communications management
- Strategic planning
- Rapid 10-key data entry
- Consumer banking specialist
- Relationship building and management
- Point of sale operation
- Exceptional Customer Service
- Administrative tasks
- Adaptive and Creative
Certification
- Certified Credit Analyst, TexasBank - July 2021
- Life & Health Insurance License- April 2023
References
- Taylor Liverman, Warehouse/ Parts Attendant, Lonestar Pipeline Contractors, 512-734-2649, tliverman@lonestarplc.com
- Rachel Beverly, Title Abstractor, King Title Company, 254-459-2175, rachelbeverly@yahoo.com
- Abigail Haynes, Talent Acquisition Specialist, Attain ABA, 512-705-9330, ahaynes@tarleton.edu
- Taylor Faries, Store Manager, J&A Sports, 254-485-9243, taylorgutierrez299@gmail.com
Timeline
Management Assistant
Enterprise Rent-A-Car
06.2022 - Current
Marketing Advisor
The Gallery House Bed & Breakfast
09.2019 - 09.2021
Lead Teller
TexasBank
11.2018 - 05.2022
Data Entry Clerk
Shiloh Benefit Group
08.2018 - 11.2018
Barista
Starbucks
05.2016 - Current
BBA - Business Adminitrataion
Tarleton State University
High School Diploma -
Stephenville High School
Similar Profiles
Gerald SneedGerald Sneed
Senior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-CarSenior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-Car
Casteadel K. Webb JrCasteadel K. Webb Jr
Management Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental AgencyManagement Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental Agency
Matt MurphyMatt Murphy
Assistant Manager at Enterprise Holdings, Enterprise Rent-A-CarAssistant Manager at Enterprise Holdings, Enterprise Rent-A-Car
Luis LopezLuis Lopez
Auto Detailer/Porter at Car Prep at Enterprise Rent a CarAuto Detailer/Porter at Car Prep at Enterprise Rent a Car
Landon ChapaLandon Chapa
Recreation Leader 1 at Summit Recreation CenterRecreation Leader 1 at Summit Recreation Center