Experienced professional with a strong background in Retail Sales Management. Capable of managing projects and collaborating effectively with teams, to bring about exceptional results. Committed to continuous learning to contribute to organizational and personal success and growth. Honest and authentic, striving to keep Diversity, Equity & Inclusion at the forefront of corporate conversations; where ALL people are valued for their worth.
Overview
19
19
years of professional experience
Work History
Employee Resource Group Project Leader
Altria Client Services - Altria Group
Greenwood, SC
01.2023 - Current
Rooted - Faith Based Employee Resource Group - Events Team: Researched Content for predetermined topics; prepared slide presentations using Powerpoint; Facilitated and presented prepared content through Microsoft Teams livestream events; Drafting and delivering opening statements for Podcast topics.
Mosaic - LGBTQ+ Employee Resource Group - Communications Team: Producing and Facilitating a Member & Ally Spotlight Video Series through Microsoft Teams and Camtasia Recording and Editing Programs, that uses personal stories to bring awareness and connection to Mosaic Members (1000+).
Rise - Employees & Families with Disabilities ERG - Special Events Project Lead (Mental Health Awareness Facilitation): Facilitated a live+livestream conversation for Mental Health Awareness Month with 4 Panelists, who shared deeply personal stories of their Mental Health struggles; guiding the conversation and providing a safe & comfortable environment, within the space, that allowed the panelists to be vulnerable & open about their experiences.
Sales Manager
Altria Client Services - Altria Group
Greenwood, SC
02.2020 - Current
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Cultivated strong professional relationships with clients to drive long-term business development and sales growth.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Established new accounts and serviced existing accounts maintaining professional relationships.
Achieved company growth and brand development through market expansion and sales.
Supported sales team members to drive growth and development.
General Manager
Thorntons Inc
Lexington, Kentucky
04.2006 - 01.2020
Created a positive work environment that encouraged collaboration among departments.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Established and maintained effective communication with staff members to ensure efficient operations.
Implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Provided guidance, training and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Managed all aspects of daily business operations including P&L accountability, staffing, scheduling, inventory control, customer service and sales.
Education
High School Diploma -
Garrard County High School
Lancaster, KY
06-1988
Skills
People Management
Proven Team Leadership
Results Orientation
Relationship Building
Interpersonal Skills
Proficient in Powerpoint/Camtasia
Integrity driven
Excellent Communication -Written & Oral
Creative Thinking
Diversity and Inclusion
Cultural Leadership & Coaching
Culture Connections Lead for 100+ employee organization within Altria: Work with Local Market Leads to facilitate open and honest discussion around culture opportunities & Field Sales Force business challenges, and bring those opportunities back to Senior Management to make meaninful change.
Path to Possibilities Coach: Coaching multiple Altria colleagues across various departments and Grade Levels, to develop and grow within the organization; by guiding them to grow their network, gain mentorship and advocate for themselves in a positive manner. Encouraging self exploration to determine strengths and weaknesses to build a Development Plan around potential skill gaps and needs.
Timeline
Employee Resource Group Project Leader
Altria Client Services - Altria Group
01.2023 - Current
Sales Manager
Altria Client Services - Altria Group
02.2020 - Current
General Manager
Thorntons Inc
04.2006 - 01.2020
High School Diploma -
Garrard County High School
Similar Profiles
Rick RoyRick Roy
Cloud Architect (Senior Manager at Altria Client Services, Altria Group, Inc, Morris, Morris Capital CorporationCloud Architect (Senior Manager at Altria Client Services, Altria Group, Inc, Morris, Morris Capital Corporation
Manager of Procurement Compliance and Systems Governance and supplier Performance management lead at Altria Client ServicesManager of Procurement Compliance and Systems Governance and supplier Performance management lead at Altria Client Services