Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhiana Lingham

Fayetteville,N.C.

Summary

Results-driven customer service expert with 15 years of experience in driving customer loyalty and retention. Adept at handling high-volume tasks with a calm demeanor, excelling in troubleshooting and problem-solving. Recognized for consistently meeting service targets and delivering measurable value to organizations.

Overview

11
11
years of professional experience

Work History

Rhimarkable Creationz

Self-employeed
06.2016 - Current
  • Demonstrated strong personal responsibility and self-motivation in various tasks.
  • Exhibited proficiency in both independent and collaborative team settings.
  • Adapted swiftly to new situations and technologies, ensuring seamless integration.
  • Maintained a keen attention to detail while completing assignments.
  • Organized approach complemented by a robust work ethic.
  • Quickly learned and effectively utilized new software applications and tools.

Housekeeper

Womack Army Medical Center
11.2022 - 11.2024
  • Maintained cleanliness and sanitation standards in guest rooms and common areas.
  • Managed laundry operations, ensuring timely processing and organization of linens.
  • Conducted routine inspections to identify maintenance needs and prevent issues.
  • Trained new staff on cleaning protocols and safety procedures for operational efficiency.
  • Implemented inventory management systems to track supplies and reduce waste.
  • Collaborated with management to establish improved cleaning procedures for quality assurance.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Front Desk Clerk

CityLine Hotel
05.2015 - 06.2015
  • Welcome visitors, guests and customers as they arrive
  • Handle telephone calls and direct them to the right recipient
  • Collect payments in the form of cash and process credit card payments
  • Distribute incoming mail and manage outgoing correspondence

Appointment Setter

Bottle Free Water
03.2015 - 05.2015
  • Make cold calls to potential customers keeping in mind the DND list
  • Set qualified sales appointments for sales personnel to follow up on
  • Exceeded expectations by providing 100% qualified leads that developed into full fledged customers within in 3 months of joining the company

Education

GED -

Fayetteville Technical Community College
Fayetteville, NC
06.2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Timeline

Housekeeper

Womack Army Medical Center
11.2022 - 11.2024

Rhimarkable Creationz

Self-employeed
06.2016 - Current

Front Desk Clerk

CityLine Hotel
05.2015 - 06.2015

Appointment Setter

Bottle Free Water
03.2015 - 05.2015

GED -

Fayetteville Technical Community College

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