Rhianna Butler
Brighton,CO
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Maximum Impact Construction Services
Denver, CO
05.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Monitored progress on projects assigned by upper management.
Retail Store Lead
Wag N' Wash
Castle Rock, CO
02.2022 - 05.2023
- Greeted customers and answered questions about products, services, and policies.
- Assisted in training new employees on store operations and customer service techniques.
- Maintained accurate records of sales transactions and inventory levels.
- Resolved customer complaints in a professional manner.
- Supervised staff members to ensure quality customer service was provided at all times.
- Enforced store policies regarding returns, exchanges, payment methods.
- Managed cash registers during peak hours to prevent long lines at checkout.
- Performed daily opening and closing duties including counting cash drawers.
- Maintained cleanliness of store by delegating tasks related to stocking shelves, dusting, vacuuming.
- Answered store and merchandise questions and led customers to wanted items.
Barista
Starbucks
Castle Rock, CO
01.2019 - 08.2019
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Education
High School Diploma -
Douglas County High School
Castle Rock, CO05-2019
Skills
- Scheduling
- Filing
- Bookkeeping
- OSHA compliance
- Time management
- Appointment scheduling
- Meeting arrangements
- Database entry
Affiliations
- Avid bookworm
- Pursuing a career in nursing
References
References available upon request.
Timeline
Administrative Assistant
Maximum Impact Construction Services
05.2023 - Current
Retail Store Lead
Wag N' Wash
02.2022 - 05.2023
Barista
Starbucks
01.2019 - 08.2019
High School Diploma -
Douglas County High School
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