Rhianna Fairchilds
Mannford,Oklahoma
Summary
Experienced and skilled professional with a wide range of abilities. Strong in customer service and communication. Excellent multitasking, dependability, and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Technician
Overbilt
05.2024 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Increased production efficiency with expert time management skills and adherence to project deadlines.
- Welded in flat, horizontal, vertical, and overhead positions.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Understood and used proper tools and equipment to install and maintain electrical systems on trailers.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Performed the tasked of decking a trailer
- Oversee inventory levels and manage restocking.
- Applied welding techniques to trailers construction.
- Assisting with refurbishment of trailers.
Energy Application Processor Remote
ICF
01.2024 - 04.2024
- Reviewed and finalized applications submitted by contractors and customers.
- Send finalized applications to the appropriate team members.
- Ensured customers understood warranty terms.
- Guided customers and contractors through warranties
- Handled customer calls effectively with swift responses.
- Exhibited exceptional team communication skills.
Sales Associate
Verizon
11.2023 - 01.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Operated cash register and POS to process sales transactions and handle payments
- Encouraged customers to make additional purchases and suggested relevant items
- Met merchandising standards by keeping store stocked and products faced
- Introduced promotions and sale opportunities, enticing customers
Front Counter Clerk
Pepboys Parts And Auto
08.2023 - 11.2023
- Maintained organized and clean front lobby area to create professional and welcoming environment for visitors and employees.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in communication between mechanics and customers.
- Ensured front lobby merchandise was consistently replenished.
- Answered questions about store policies and addressed customer concerns.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer.
- Took responsibility for opening and closing procedures when needed.
Lead
D&T Boat Lift and Cable Change
04.2021 - 07.2023
- My responsibilities included providing excellent customer service, answering phones, going to the customers house and giving them a quote
- I also installed boat lift motors, gem remotes, cable changes, and installed full boat lifts
- Very knowledgeable with tools
Receptionist
Sheridan Road Vet Clinic
11.2022 - 06.2023
- Helping in other areas of the clinic
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
Afternoon Care
Happy Sprouts Daycare
01.2021 - 02.2021
- Preparing and serving meals, changing diapers and helping with potty training, writing daily reports and recording attendance, engaging in playtime, creating a safe and comfortable environment, helping with nap time
Customer Service Associate
Lowes
03.2014 - 11.2019
- I have learned many things from Lowes
- I moved around to different job in the Lowes company
- My job titles I had at Lowes are has followed flooring sales associate, outside lawn and garden associate, home decor and paint associate, head cashier, to merchandising service team
- I helped other departments when needed such as electrical, appliances, install sales, lumber, and cashiers
- I am excellent at multitasking, very clean and very professional
- All my jobs in Lowes consist of helping the customers find everything they need for their projects, making sure everything is clean and well stocked
Internship
01.2014 - 05.2014
- Greeting and checking in clients, maintaining an orderly work area, verifying and billing insurance and billing clients, managing client files, checking in and out chiropractic supplies and equipment, helping clients with their therapies, answering phones
Afternoon Care
01.2013 - 01.2014
- I ensured and monitored the children for their safety and made sure they were well behaved
- Designs craft projects and other creative activities for children to complete
- Provides snacks and meals for children
- Makes sure daycare center is clean and organized
- Oversaw recess as they play outside
- Provides updates to parents on children's behavior and progress
- Administers first aid when necessary
- Comfort children who were homesick or upset
Sales Associate
Halloween Express
08.2013 - 11.2013
- Cleaned dressing rooms, organize all the costumes on the racks, applying excellent customer service
Hostess
Cracker Barrel
11.2012 - 01.2013
- My responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas
- I have great organizational and people skills in make sure our guests had a very positive dining experience from the moment they arrive till their departure
Education
College Basics
01.2015
Medical Assisting/Phlebotomy
RSU
01.2014
Anatomy and Physiology I, Anatomy and Physiology II, Core Medical Terminology, Health Core Curriculum, Medical Administration Technician, Health Careers Capstone, Health Science Technology program
01.2013
High School Diploma -
Owasso High School
Owasso, Oklahoma01.2005
Skills
- Excellent Customer Service
- Organizational
- Multitasking
- Computer Skills
- Detail Oriented
References
References available upon request.
Additionalinformation - Technicalcoursework
- Anatomy and Physiology I
- Anatomy and Physiology II
- Core Medical Terminology
- Health Core Curriculum
- Medical Administration Technician
- Health Careers Capstone
- Health Science Technology program 2012-2013
- Medical Assisting/Phlebotomy 2013-2014
- RSU College Basics 2014-2015
Timeline
Technician
Overbilt
05.2024 - Current
Energy Application Processor Remote
ICF
01.2024 - 04.2024
Sales Associate
Verizon
11.2023 - 01.2024
Front Counter Clerk
Pepboys Parts And Auto
08.2023 - 11.2023
Receptionist
Sheridan Road Vet Clinic
11.2022 - 06.2023
Lead
D&T Boat Lift and Cable Change
04.2021 - 07.2023
Afternoon Care
Happy Sprouts Daycare
01.2021 - 02.2021
Customer Service Associate
Lowes
03.2014 - 11.2019
Internship
01.2014 - 05.2014
Sales Associate
Halloween Express
08.2013 - 11.2013
Afternoon Care
01.2013 - 01.2014
Hostess
Cracker Barrel
11.2012 - 01.2013
College Basics
Medical Assisting/Phlebotomy
RSU
Anatomy and Physiology I, Anatomy and Physiology II, Core Medical Terminology, Health Core Curriculum, Medical Administration Technician, Health Careers Capstone, Health Science Technology program
High School Diploma -
Owasso High School
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