Hi, I’m
Rhianna Greenlee
Park Rapids,MN
Summary
Dedicated Certified Nursing Assistant with a proven track record at Crystal Brook, recognized for enhancing patient care quality through effective communication and compassionate support. Skilled in proper sanitization and patient relationship building, I consistently exceed expectations, ensuring a safe and comfortable environment for all patients while promoting their dignity and independence.
Offering strong sense of responsibility and willingness to learn and grow in professional setting. Brings ability to quickly adapt to cleaning protocols and effectively use cleaning equipment. Ready to use and develop problem-solving and organizational skills in the ICU CNA role.
Communication skills are important in health care, in which I have gained a lot of experience in the best ways to do so. Being reliable and trust worthy are reason I feel fit for this job.
Overview
2
years of professional experience
1
Certification
Work History
Bear Paw Resort
Cabin Cleaner
05.2025 - 08.2025
Job overview
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each cabin
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, updates, and any other relevant information impacting the cabin cleaning role.
- Reduced the risk of illnesses for visitors by thoroughly disinfecting high-touch surfaces.
- Kept inventory well-stocked for essential items such as toiletries, blankets, pillows, and personal items, ensuring a comfortable experience for all visitors.
Crystal Brook
Certified Nursing Assistant
10.2024 - 08.2025
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of residents under long-term care.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Heritage Nursing Home
Certified Nursing Assistant
09.2023 - 08.2024
Job overview
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
BonAppetEAT
Barista, Shift Lead
01.2024 - 05.2024
Job overview
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
- Made personalized meal-prep plans for individuals
Education
Park Rapids Area High School Park Rapids, MN
Skills
- Proper sanitization
- Laundry skills
- Health and safety awareness
- Reliability and punctuality
- Efficient cleaning techniques
- Waste disposal
- Chemical handling
- Teamwork
- Teamwork and collaboration
- Time management
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Basic life support
- Safety precautions
- Compassionate caregiver
- Patient-focused care
- Companionship and emotional support
- End-of-life care
- Adaptable
- Healthcare ethics
- Patient relationship building
- Responding to emergencies
- Trustworthy companion
- Observing responses
- Quality assurance
- Friendly and outgoing
- Attention to detail
- Cleanliness
- Communication
Certification
- CNA - Certified Nurse Assistant
- CPR- First Aide
Languages
English
Timeline
Cabin Cleaner
Bear Paw Resort
05.2025 - 08.2025
Certified Nursing Assistant
Crystal Brook
10.2024 - 08.2025
Barista, Shift Lead
BonAppetEAT
01.2024 - 05.2024
Certified Nursing Assistant
Heritage Nursing Home
09.2023 - 08.2024
Park Rapids Area High School
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