Rhianna Jones
Jamaica,NY
Summary
Dynamic and organized professional with proven customer service skills at G & L Tax and Accounting Services. Skilled in managing appointments and enhancing client relations, while maintaining accurate records. Recognized for creating a welcoming environment and efficiently handling communications, contributing to overall office productivity. Proficient in data entry and telephone management.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Receptionist
G & L Tax and Accounting Services
12.2022 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Benjamin Franklin High School For Finance & Information Tec
Queens, NY06-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Scheduling appointments
Timeline
Receptionist
G & L Tax and Accounting Services
12.2022 - 04.2025
Benjamin Franklin High School For Finance & Information Tec
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