Rhianne Trinidad
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Focused on achieving goals and working closely with owners and decision-makers for various needs.
Overview
17
17
years of professional experience
Work History
Subcontractor- Management services
Self-employed
05.2022 - Current
- Compiled research data and gave professional presentations highlighting finds and recommended approach.
- Researched latest rental market trends to provide current knowledge to clients.
- Maintained appropriate filing of personal and professional documentation.
- Viewed and verified confidential or private information.
Corrected and modified inaccurate files and records. - Transferred data from written records, and paper formats via computer, recorders or scanners.
- Responded to emails and other correspondence to facilitate communication.
- Arranged domestic and international travel plans and itineraries.
- Bookkeeping using QuickBooks.
- Displayed absolute discretion at handling confidential information.
- Delivered high level of service to all customers and effectively resolved issues - by providing transportation to and from airport, pet care, phone screening, shopping and bill paying, checked residencies while clients are away and oversaw personal and professional calendars and coordinated appointments for future events.
Commercial Property Manager
NMS Properties, Inc
06.2008 - 02.2022
- Oversaw management of 36+ properties while providing general service to tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
Followed up on delinquent tenants and coordinated collection procedures. - Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed and executed plan to achieve and maintain 85% or better rate of occupancy.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Developed, reviewed and submitted property operating and capital budgets.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Decreased operating costs 30% by implementing cost control procedures.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Compared vendor prices and negotiated for optimal savings. - Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns, disciplinary actions and termination.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained database with Tenants/Residents and vendors updates and report generation.
- Aggregated and analyzed data related to occupancy and expenditures to prepare budgets for corporate-level management.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Professionally offered friendly and efficient service to Tenants/Residents, handled challenging situations with ease.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Monitored compliance with processes, policies, procedures and standards in regards to collection and management of annual contributions from shareholder companies.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
Worked closely with ownership to facilitate appropriate loans, inspections, and other financial support.
Hotel Operations Manager
Ocean Lodge Hotel
05.2006 - 12.2008
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Supervised team of 3 front desk agents and helped to resolve issues arising during shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Science - Marketing
Colegio De San Juan De Letran
Skills
- Code Compliance
- Bid Proposals
- Violation and Legal Issue Resolution
- Deposits Management
- Property Service Contract Administration
- Repair Planning
- Grounds and Facility Inspection
- Building Systems and Services
- Vacancy Marketing
- Project Management
- Customer Relations, service and retention
- Employee Performance Evaluations
- Personnel Supervision
- Revenue Generation and Records Management Systems
- Administrative Support
- Building Operations
- Financial Budgeting and Reporting, and AP/AR and Reconciliation
- Tenant and Eviction Laws
- Fair Housing Laws Knowledge
- Analytical and Critical Thinking, flexible and adaptable
- MS Office, G-Suite, Yardi, QuickBooks and Mondaycom
- Planning and Coordination
- Data Entry
- Subcontractor Supervision
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Subcontractor- Management services
Self-employed
05.2022 - Current
Commercial Property Manager
NMS Properties, Inc
06.2008 - 02.2022
Hotel Operations Manager
Ocean Lodge Hotel
05.2006 - 12.2008
Bachelor of Science - Marketing
Colegio De San Juan De Letran
Similar Profiles
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Mike SjostromMike Sjostrom
Construction Worker at Self-employedConstruction Worker at Self-employed
JACOBUS KOBUS LE ROUXJACOBUS KOBUS LE ROUX
Property Management Subcontractor at Self-EmployedProperty Management Subcontractor at Self-Employed