Highly intuitive Special Needs Bus Aide skilled in providing support for special needs students during school transport. Supervises activities to safeguard passengers while boarding, exiting and riding bus. Addresses needs of students with diverse challenges to promote safe and reliable transit services.
Overview
6
6
years of professional experience
Work History
Bus Aide /Front Office Assistant
Red Clay Consolidated School District
10.2020 - Current
Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
Supervised students and maintained discipline on bus to reduce driver distraction.
Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
Informed parents of student behavioral changes to formulate guidelines and solutions.
Built and maintained positive relationships with teachers, students and parents.
Liaised with bus driver to conduct emergency evacuation drills.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Provided clerical support, addressing routine, and special requirements.
Collaborate with building level administration.
View audiovisuals from the school bus.
Assistant Property Manager
Capano Management
02.2022 - 07.2023
Followed up on delinquent tenants and coordinated collection procedures.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Processed security deposit refunds.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Kept accurate records of all resident and tenant correspondence.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Showed apartments to potential tenants and answered questions regarding community.
Escalated major issues to property manager for immediate remediation.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
Communicated effectively with owners, residents, and on-site associates.
Kept properties in compliance with local, state, and federal regulations.
Collected and maintained careful records of rental payments and payment dates.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Completed final move-out walk-throughs with tenants to identify required repairs.
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Assistant Property Manager
Evergreen Apartment Group
07.2018 - 09.2020
Followed up on delinquent tenants and coordinated collection procedures.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Processed security deposit refunds.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Kept accurate records of all resident and tenant correspondence.
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Showed apartments to potential tenants and answered questions regarding community.
Escalated major issues to property manager for immediate remediation.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Completed final move-out walk-throughs with tenants to identify required repairs.
Posted policies and rules in common areas for tenant review.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Attended staff meetings and took extensive notes to share with property manager.
Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
Delivered emergency 24-hour on-call service for tenants on building issues.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Principal - Austin D. Baltz Elementary at Red Clay Consolidated School DistrictPrincipal - Austin D. Baltz Elementary at Red Clay Consolidated School District