Rhiannon Ashcraft
Clinical Learning Engineer
Kingsland,GA
Summary
Detail-oriented Clinical Content Creator with extensive knowledge of multi software development platforms (Articulate, Canva, Storyline, etc) use and digital marketing. Committed to unique, and innovative content with a talent for adapting to meet project and vision needs. Successful at posting the full process of identifying gaps, and building bridges and enhancing brand loyalty. Dedicated Clinical Counselor with ten years of experience assessing and treating patients experiencing various emotional, mental, and behavioral disorders. Successful at accurate diagnoses and working closely with high-risk patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Learning Specialist
Zeider's Enterprises
6 2023 - Current
- Created multiple webinars, developed training materials, instructional guides, and policy materials
- Lead presenter and facilitator for more than three special projects, twenty webinars, and 4 learning events.
- Expert in guiding retention of knowledge and experience in learning environments.
- Delivered needs assessments for educational gaps in departments, and developed material to meet needs and enable positive learning outcomes.
- Collaboratively or individually developed inclusive design principles in all aspects of digital content creation, ensuring accessible resources that accommodate diverse learner needs and preferences.
- Maintained reliable infrastructure for distance education initiatives by collaborating with IT professionals to address technical challenges such as bandwidth constraints or security concerns.
- Identified and created digital learning tools and resources for customer education.
- Designed interactive e-learning modules to facilitate self-paced learning and ensure accessibility for all students regardless of technological barriers or limitations.
- Developer of comprehensive digital learning strategies that effectively address current gaps for customers and anticipated future trends in teaching methodologies.
Clinical Counselor
Zeider's Enterprises
06.2021 - 06.2023
- Evidence based and trauma informed non-medical counseling for service members and families
- Presenter of sensitive information to top leadership and squadrons
- Assess and clinically respond to crisis interventions.
- Increased patient satisfaction by providing empathetic, supportive, and non-judgmental counseling sessions.
- Led psychoeducational groups on topics such as stress and anger management, coping skills, and mental health awareness to empower clients in their recovery journey.
- Collaborated with three or more -person multidisciplinary treatment team to discuss treatment plans, progress and discharge decisions
School Counselor
Safe Harbor Academy
7 2018 - 7 2021
- Building assessment coordinator for 6-12 graders
- Trauma-informed building leader
- Tier II and Tier III intervention strategist engineer
- Provided evidence-based prevention programs
- Lead developer, auditor, and advisor for fidelity, implementation, and improvement of social emotional wellness.
- Enhanced Tier II & III student academic performance by providing individualized counseling and support services.
- Provided crisis intervention support to students facing challenging situations, ensuring their well-being within the school environment.
- Promoted a culture of growth and learning by organizing career and emotional wellness exploration events and workshops.
Mental Health Therapist
Kentucky Counseling Center
- Conducted telehealth clinical counseling and crisis management
- Maintained accurate client files and billing information
- Provided evidence-based interventions.
- Provided clients with recommendations to community resources.
- Utilized meditation and visualization to support clients in meeting therapeutic goals.
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
Mental Health Therapist
Necco
- Collaborated with child-serving agencies for client services
- Provided individual, group, and family therapy
- Worked within managed care organization/Medicaid billing structure.
Mental Health Therapist
Bourbon Co. Community Hospital
- Provided behavioral health social services
- Conducted group therapy and individual consultations
- Participated in formulating and implementing patient discharge plans.
Intern Social Worker
The Nest: Domestic Violence Center
- Completed psychosocial assessments for domestic violence victims
- Provided crisis intervention and counseling sessions
- Collaborated with community agencies for crisis care.
Education
Master of Arts - Education Counseling
Eastern Kentucky University
Richmond, KYMaster of Arts - Clinical Counseling
University of The Cumberlands
WilliamsburgBachelor of Arts - Psychology
University of Kentucky
LexingtonSkills
Fidelity practitioner of evidence based practices
Certification
LPCC - Licensed Professional Clinical Counselor
Accomplishments
- Collaborated with team of 20 in the development of multiple special projects.
- Achieved high learner retention by completing the process of content and instructional design with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
LPCC - Licensed Professional Clinical Counselor
12-2024
Clinical Counselor
Zeider's Enterprises
06.2021 - 06.2023
Clinical Learning Specialist
Zeider's Enterprises
6 2023 - Current
School Counselor
Safe Harbor Academy
7 2018 - 7 2021
Mental Health Therapist
Kentucky Counseling Center
Mental Health Therapist
Necco
Mental Health Therapist
Bourbon Co. Community Hospital
Intern Social Worker
The Nest: Domestic Violence Center
Master of Arts - Education Counseling
Eastern Kentucky University
Master of Arts - Clinical Counseling
University of The Cumberlands
Bachelor of Arts - Psychology
University of Kentucky
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