Rhiannon Basden
Riverton,UT
Summary
Results-driven professional with a proven track record of optimizing operational efficiency and delivering exceptional customer service. Adept at managing diverse tasks with precision and exceptional communication skills. Recognized for maintaining strict confidentiality and fostering collaborative team environments.
Overview
3
3
years of professional experience
Work History
Director, Hospitality
Remax Eagle Realty
05.2022 - 08.2022
- Skillfully fielded incoming calls, ensuring prompt and professional client redirection
- Implemented an efficient physical document filing system with meticulous labeling
- Demonstrated proficiency in utilizing a variety of software programs for enhanced productivity
- Provided a warm and engaging client reception, effectively guiding them to the appropriate agents
- Orchestrated meeting preparation, guaranteeing a seamless experience
- Undertook office maintenance and organization initiatives to optimize functionality.
Store Manager
National Financial
11.2021 - 05.2022
- Spearheaded cross-location operations, achieving streamlined workflow
- Executed rigorous cash drawer management, ensuring complete accountability
- Conducted daily cash deposits into the company account, maintaining financial integrity
- Expertly elucidated contractual agreements and terms to clients
- Competently managed printers, scanners, and computers, ensuring uninterrupted operations
- Established and maintained efficient digital and physical filing systems
- Demonstrated strong phone etiquette, promptly addressing inquiries
- Pioneered the seamless daily operation of the store and office.
Cashier /Server
Grotto Pizza
06.2020 - 10.2021
- Expertly managed both in-person and telephone orders, enhancing customer satisfaction
- Meticulously oversaw cash drawer operations, ensuring financial accuracy
- Collaborated effectively within a team to optimize food delivery times
- Resolved guest conflicts with a sense of urgency and professionalism
- Proactively stocked server stations, ensuring a continuous flow of business
- Fostered meaningful interactions with customers, actively seeking and acting upon feedback
- Assisted patrons with menu inquiries, delivering detailed descriptions.
Receptionist
Trendz Salon, Ln
09.2019 - 03.2020
- Proactively scheduled appointments and meticulously confirmed them
- Skillfully managed stylist schedules digitally, optimizing efficiency
- Effectively addressed and resolved customer concerns, directing issues to appropriate personnel
- Delivered exceptional customer service, including hair washing and engaging in meaningful conversation
- Developed an in-depth understanding of salon products, assisting customers in making informed choices
- Maintained a pristine salon environment through regular cleaning and organization
- Greeted clients with a welcoming smile and ensured their seamless transition to their stylist.
Education
High School Diploma -
Smyrna High School
Duck Creek, Smyrna, DE06.2021
Skills
- Proficient in multitasking, optimizing productivity
- Exceptional communicator, fostering positive interactions
- Highly developed social skills, promoting team collaboration
- Diligent attention to detail, ensuring precision in all tasks
- Organizational expertise, maintaining efficient workflows
- Dedicated to delivering exceptional customer service
- Proven team player, contributing to a positive work environment
Timeline
Director, Hospitality
Remax Eagle Realty
05.2022 - 08.2022
Store Manager
National Financial
11.2021 - 05.2022
Cashier /Server
Grotto Pizza
06.2020 - 10.2021
Receptionist
Trendz Salon, Ln
09.2019 - 03.2020
High School Diploma -
Smyrna High School
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