Rhiannon Burkhart
Cincinnati,OH
Summary
Talented and meticulous self-starter, excellent at juggling multiple tasks and working under pressure. Strong leadership and relationship building skills. Broad Industry experience includes Management, Event Coordination, Healthcare, Food Service and Cosmetology.
Overview
11
11
years of professional experience
Work History
Property Manager
A-Strategy Management
Cincinnati, OH
10.2023 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Communicated effectively with owners, residents, and on-site associates.
General Manager
Via Vite Ristorante
Cincinnati , OH
07.2022 - 09.2023
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
General Manager
Forno Osteria & Bar
Montgomery, OH
08.2021 - 07.2022
- Assess staffing needs and conduct performance reviews twice year
- Stay up-to-date on menu items to ensure every dish is consistently prepared and served accordingly to restaurant standards
- Set, monitor and achieve branch objectives in sales, service, quality and appearance
- Monitor and control bar inventory
- Handle cash deposits, meticulous record keeping of employee tips and completing employee payroll
- Deliver business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Lead Event Server
Via Vite
Cincinnati, OH
05.2018 - 08.2021
- Consistently provided professional, friendly and engaging service
- Ensured events were set up according to guest requests
- Ensured the timely and accurate serving of orders, offering promotional menus and other additional services
- Possess excellent communication skills to interact with the guests, as well as time-management and multitasking skills to perform duties in the fast-paced environment
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Medical Secretary
UC Health Orthopedics, Sports Medicine
Cincinnati , OH
11.2012 - 09.2020
- Maintained accurate records of patient care, condition, progress and concerns
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Verified patient's eligibility and claims status with insurance agencies
- Entered orders into EMR system efficiently and without errors.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
Event Coordinator
Everlasting Sounds
Cincinnati , OH
04.2017 - 07.2020
- Developed partnerships with local businesses to secure third party promotions
- Worked closely with clients to identify their needs and challenges and provide real time solutions
- Attended two trade shows each year to preserve company relations with distributors, customers and media personnel
- Achieved company objectives by leveraging internal resources and collaborating with colleagues
- Collaborated with production team to coordinate wedding ceremonies and receptions.
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
Server
Bakersfield
Cincinnati, OH
05.2015 - 05.2018
- Consistently provided professional, friendly and engaging service
- Skillfully promoted items on beverage lists and restaurant specials
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
- Demonstrated genuine hospitality while greeting and establishing rapport with guest
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
Managing Cosmetology License - Cosmetology
International Academy of Hair Design
Cincinnati, OH06.2006
High School - undefined
Walnut Hills High School
2002
Skills
- Originality and Creativity
- Department Oversight
- Records Organization and Management
- Sales Promotion
- Thrives in fast paced environment
- Courteous, professional demeanor
- Quick problem solver
- Exceptional communication skills
- Customer service oriented
- Accurate and detailed
- Fast Learner
Party planning
Started and maintained a successful club night in Cincinnati. Hired and coordinated all talent including dancers, musicians, dj's, light and audio, Maintained and sustained a professional relationships with the venues.
Timeline
Property Manager
A-Strategy Management
10.2023 - Current
General Manager
Via Vite Ristorante
07.2022 - 09.2023
General Manager
Forno Osteria & Bar
08.2021 - 07.2022
Lead Event Server
Via Vite
05.2018 - 08.2021
Event Coordinator
Everlasting Sounds
04.2017 - 07.2020
Server
Bakersfield
05.2015 - 05.2018
Medical Secretary
UC Health Orthopedics, Sports Medicine
11.2012 - 09.2020
Managing Cosmetology License - Cosmetology
International Academy of Hair Design
High School - undefined
Walnut Hills High School
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