Rhiannon Cruse
Manassas,VA
Summary
Detail-oriented and highly organized Records Management Clerk with extensive experience in maintaining, securing, and retrieving physical and digital records in compliance with organizational policies and regulatory requirements. Skilled in database management, document indexing, and archival processes, with a proven ability to streamline filing systems for efficiency and accuracy. Adept at handling confidential information with discretion, supporting audits, and training junior staff on records protocols. Strong communication and multi-tasking skills, ensuring smooth information flow across departments.
Overview
14
14
years of professional experience
Work History
Administrative Clerk III
CACI International
Chantilly, va
11.2022 - Current
- Assisted with preparing and processing various documents.
- Managed electronic and physical records for efficient retrieval and organization.
- Handled incoming communications and directed inquiries to appropriate departments.
- Provided training to new clerks on office policies and procedural guidelines effectively.
- Maintained confidentiality of sensitive information throughout the record lifecycle.
- Entered data and prepared documents, spreadsheets, reports and other materials.
- Prepared and processed documents using data management software efficiently.
- Managed incoming and outgoing mail, parcels and other correspondence by shipping, sorting and distributing.
- Researched, gathered and provided records information in response to requests
- Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
Hospitality Manager
Backyard Grill
Chantilly, va
05.2012 - 11.2022
- Managed daily operations to ensure exceptional guest service and satisfaction.
- Developed and implemented staff schedules to optimize workflow efficiency.
- Coordinated special events and catering services for diverse clientele.
- Enforced health and safety regulations within the establishment consistently.
- Reviewed billing processes regularly to ensure accuracy prior to invoicing customers.
Education
Some College (No Degree) - Business Administration
Northern Virginia Community College
Manassas, VASkills
- Data entry and record management
- File organization and indexing
- Office administration and document preparation
- Effective communication skills
- Time management strategies
- Electronic archiving and retention
Timeline
Administrative Clerk III
CACI International
11.2022 - Current
Hospitality Manager
Backyard Grill
05.2012 - 11.2022
Some College (No Degree) - Business Administration
Northern Virginia Community College