Rhiannon Guzman
Anaheim,CA
Summary
Experienced Rental Attendant with background in managing rental operations and providing exceptional customer service. Showcased strength in coordinating rental logistics, maintaining inventory, and resolving customer-related issues. Demonstrated skills in communication, multitasking, and problem-solving. History of improving operational efficiency and contributing positively to team environment.
Overview
5
5
years of professional experience
Work History
Bike and Swan Boat Rental Attendant
Wheel Fun Rentals
Fountain Valley, California
02.2024 - Current
- Responsible for processing payments using cash register and Clover POS system; daily revenue reports, product counts and general upkeep of shop
- Verified customer documents such as driver's license and liability waivers
- Advised on options according to a costumers specific needs, providing excellent costumer service
- Preparing bike and swan boat displays by securing locks and leashes
- Prioritizing costumers safety; reviewing mandatory safety instructions and initiating immediate action plan in the event of an emergency
Security Event Staff Member
Allied Universal Security Services
Anaheim, California
06.2023 - 11.2023
- Assisted with public safety by securing assigned post and observing and reporting any suspicious activity
- Redirected large volumes of people during public events to avoid any accidents or safety issues
- Maintained knowledge of visitor wristbands and credentials to prevent possible theft and unauthorized individuals
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Assisted with crowd control, emergency response, and evacuation procedures when necessary
Conservation Corps Member
Orange County Conservation Corps
Anaheim
09.2019 - 04.2022
- Participated in trail maintenance activities such as brush clearing, ground leveling, building structures, and installing signs.
- Planted different varieties of trees, across many locations ensuring the survival of indigenous plants of California
- Installed fencing around protected areas or critical habitat zones as needed.
- Mitigated storm/fire damage by implementing water erosion control and removal of potential fire hazards
- Participated in regular team meetings to discuss upcoming work assignments or review completed tasks
Skills
- Communication
- Resilience
- Plant identification
- Restoration/trail maintenance
- Efficiency
- Reliable
- Costumer service
- Cash handling
Timeline
Bike and Swan Boat Rental Attendant
Wheel Fun Rentals
02.2024 - Current
Security Event Staff Member
Allied Universal Security Services
06.2023 - 11.2023
Conservation Corps Member
Orange County Conservation Corps
09.2019 - 04.2022