Rhiannon Hanes

Managed daily store operations and made sure everything ran smoothly, supervised and trained store staff to provide good customer service, created work schedules and assigned tasks to team members, helped customers with questions, returns, and complaints, kept track of inventory and made sure products were stocked, maintained a clean and organized store that followed company standards, watched store sales and worked to meet daily and monthly goals, worked with upper management on promotions and store planning. Also opened and closed store.

Helped customers at checkout by scanning items and taking payments, handled cash, credit cards, and mobile payments accurately, greeted customers and answered questions in a friendly way, kept the checkout area clean and organized, counted money in the drawer at the start and end of each shift, helped with returns, exchanges, and basic customer issues, restocked shelves and kept items neat near the register, followed store rules for handling coupons, discounts, and sales, worked with team members to keep the store running smoothly.